Hi
I bought the just dance disk from Amazon.com, the game is working and all fine.
I have PS4 Pro, PSN network of Europe.
When I am trying to purchase subscription through the game it claims that I cant buy this one.
I purchased subscription for 3 month in the store, but it didnt work in the game.
when I went to see my subscriptions it shows that I bought just dance subscription for just 2016 (see images).
I thought I made a mistake and purchase again, and again it was just dance 2016.
Can you please help with this issue?
can I buy somewhere and receive a code to activate 3 months?
thanks
Mickey
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Hello and welcome to the Forums,
Please get in touch with our Support team so they can troubleshoot this with you.
Thanks
hiOriginally Posted by Black_Widow9 Go to original post
contact them last week, didnt answer yet...
I have the exact same issue but on WII-U. code entered, but looking at the reciept it gave a subscription to a game we don't own (2016, instead of 2017).Originally Posted by Black_Widow9 Go to original post
My daughter is currently trying to play the game with her Aunt They're only in town for a short amount of time, and it will be quite sad if they don't get to play it with the extra songs because of a snafu on your end
the fact that that the followup post says that he had no answer after a week is not encouraging.
edit:
wait 50 minutes or so for chat,. Go into some detail. Representative says:"Allow me a few more moments to verify come to a conclusion."
<me, waiting>
chat box: Your chat timed out because you didn't respond to the agent. If you'd like more help, please start a new chat.
seriously WTF?