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  1. #1

    Clean player banned - why?

    Hi everyone,

    I'm sure most people will be quite skeptical to this post, however i've received an email this morning saying i have been permanently banned for breaching the code of conduct. Despite the fact i have never done anything wrong within the game. I have played since launch and own the season pass. I have absolutely no idea why i have been banned. Is there any way i can both find out my specific reason for being banned, and more importantly attempt to recover my account. I'd completely understand if i'd done something that condoned a permanent ban but i haven't, so this is quite frustrating and upsetting.

    Thanks guys

    Ronstertron
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  2. #2
    Hi,
    I am in the exact same situation. Also played from the beginning and also own the season pass. I received a mail this morning! I am very dissappointed. Hope you'll be able to solve this.
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  3. #3
    The same thing... 700+ hours in Division, Season Pass...
    I have one suggestion. Did you farm the Lincoln Tunnel last session or using 100% Signature skill uptime buld?
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  4. #4
    mzah79's Avatar Junior Member
    Join Date
    Nov 2015
    Posts
    25
    Welcome to the club. Got same mail today. I play games 30 years, always clean. I play a lot, I play hard, Im good. Today UBI put a big CHEATER sticker on my back and throw my gaming nickname into same trash bucket with many many cheaters playing Division I suffer from. More then 1000h in the Division, many friends and awesome people I know will now look at me diferent then before. Thanks UBI :/

    I have started appeal by phone in Polish UBI support.
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  5. #5
    Thanks for the reply guys, it's quite a relief to know i'm not the only one suffering the ban hammer.
    So far i've put a ticket in via support, which i struggled to find earlier.

    The only thing out the ordinary i've done is repeat lexington in an attempt to get the vest. Nothing untoward has gone on in those games though. Other than the known bug of lara getting stuck in the window a couple of times.
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  6. #6
    mzah79's Avatar Junior Member
    Join Date
    Nov 2015
    Posts
    25
    I was farming Lex hard since 1.5. Last 2 days I went to the zone because my alpha bridge was ready. I have 4 characters lev 30, Diferent builds, all sets ready to go except final measure, reclaimer and lone star, but who cares... in the zone alpha bridge only in 1.5. Before it was better there was a chance to see striker, deadeye, sentry, predator, reclaimer, now only same boring alpha bridge build everywhere. Last night i tried deadeye in the zone... but mousespeed in zoom is unplayable and you cant set it manualy. I was using a lot of deadeye in 1.3... killed so many

    https://www.youtube.com/watch?v=ed-9GRbstj8
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  7. #7
    I also received the same email. I have never hacked or exploited ever. It kind of sucks when your friends ask why you are not playing and you tell them you are banned, everyone just assume you are a cheater. I can assure you with my stats I have never hacked lol.

    I have opened a support case hopefully it get resolved soon. It is a relief that this seems to be more widespread than just myself.
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  8. #8

    I have been permanent banned also

    I have no idea why, I'm not using any cheats or exploits and never have and I also got banned, and I have to apparently wait a week to get any information on it
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  9. #9
    Got the same email a couple of hours ago. Have never cheated/exploited/abused people
    Banhammer is out of control!

    Game is a stuttery lag-fest far too often , and now have to deal with this rubbish. Glad i didn't shell out extra for the DLC now.
    Hopefully the support tickets get the right result.
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  10. #10
    Hey guys. I've got the SAME **** e-mail from UBISOFT and my account is BANNED!
    Why this ****ing company is banning player like US, that play LEGIT on several PLATFORMS, like me that I have The Division on PS4 and on PC....
    Thats F... ********.
    Will contact UBISOFT Support today to fix that ****.
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