Originally Posted by unkindlypillow Go to original post
I have made a new game and played it for about a week without any issue, suddenly the game had crashed. I had opened the game again to see that my save I was using was deleted. Then I made another new game assuming it was just a weird tweak or something, then again today the game had crashed once again. I then opened the game again to see that my save was deleted. does anybody know how to fix it? Please let me know
Sorry to hear you lose your save file when you crash. In this case, we would recommend clearing your current save data folder. You can find these here:

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<uplayid>\2688

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<uplayid>\3619

We would recommend backing up this folder and you could try leaving just one of the saves in the folder to see if the game will run it. If the game does not pickup that save file, I am afraid it is corrupted and cannot be used. If you continue to crash, we would recommend trying our PC troubleshooting steps.