Hello, someone is trying to reach my Ubisoft account (email and password). Only today he tried at least twice.
I´m receiving messages in my email like this one :
"Subject : Ubisoft Password Change Request"
"To reset your Ubisoft account password please click here.
If you have previously requested to change your password, only the link contained in this e-mail is valid.
If you did not request an account update, please contact Ubisoft Customer Support as soon as possible.
Ubisoft"
I would like to have Ubisoft help please, because i didn´t ask for any change in my personal account.
Thanks a lot!!
Carlos Carmo
Hi Carlos,
Please contact our Support team as soon as possible so they can assist you. You may want to also secure your account with 2-STEP Verification.
Thanks
Um. Neither of those suggestions are actually possible, if someone is repeatedly trying to illegally access a users account , because a working login is necessary to contact support or to enable two step authentication, and login is disabled whenever someone repeatedly attempts to access the account.