1. #1

    Can't connect to server to play Unlimited songs

    hi, this is a player from China,recently. I just got back from Australia and the game works perfectly fine for me when I play it. However, when I get back to China the game just can't connect to the server so that I can't play unlimited songs again. I bought several VPN or SS for fixing internet issue but it's does't work for me, and according to many other Chinese players report that they could't connect the server at all or felt very lag for somehow. It's really annoying when this situation comes like this and it's seems none of the ways are working for us. Although China do not have many players than other places but I think we still have right to play this great game in a relatively comfort internet environment.


    Sincerely,

    Kyle
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  2. #2
    UBI-Zuzu's Avatar Community Manager
    Join Date
    Sep 2015
    Posts
    1,074
    Hello KyleKABO, welcome to the forums!

    I'm sorry to hear about your issue. Please contact our tech support and ask them for help with that problem.

    Zuzu
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  3. #3

    The game is not recognizing my unlimited voucher

    I bought here in Brazil, the game JUST DANCE 2017 + UNLIMITED SONGS which I payed more for this version (version in CD, not download) and when the 3 days of free used was over, it stopped to work. I used the code on kinnect, It was successfully read at the moment, and now it doesn't work. I wrote 3 times to UBISOFT since 12/5/16, and I never had an solution or even a reply.
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