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  1. #1

    Experiencing a weird bug, can't take photos.

    The game keeps telling me that my gallery is full even with no photo in the gallery at all.
    So I basically can't take any photo.
    Therefore, I cant finish ScoutX photo or taking selfie.

    Sometimes, when you enter the game, it will allow you to take one photo, and show 123 at lower left corner.
    But if you try to take another, it tells you gallery is full again.


    Also, every time you enter the game, it cleans the whole in-game gallery, along with your ScoutX completion. (Even I can only finish one!)
    but you can still find these pics in my games\Watch_Dogs 2\LocalStorage0

    What I'm very sure about:
    My C Disk has enough space. (382GB free)
    And my PC specs are above the game recommend.

    What I have tried:
    1. reinstall the game
    2. delete my save file and start a new game

    No good.

    So please help, Thanks.
     2 people found this helpful
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  2. #2
    and me
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  3. #3
    Originally Posted by pizza_hime Go to original post
    the game keeps telling me that my gallery is full even with no photo in the gallery at all.
    So i basically can't take any photo.
    Therefore, i cant finish scoutx photo or taking selfie.

    Sometimes, when you enter the game, it will allow you to take one photo, and show 123 at lower left corner.
    But if you try to take another, it tells you gallery is full again.


    also, every time you enter the game, it cleans the whole in-game gallery, along with your scoutx completion. (even i can only finish one!)
    but you can still find these pics in my games\watch_dogs 2\localstorage0



    no good.

    So please help, thanks.
    same problem
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  4. #4
    Originally Posted by Pizza_Hime Go to original post
    The game keeps telling me that my gallery is full even with no photo in the gallery at all.
    So I basically can't take any photo.
    Therefore, I cant finish ScoutX photo or taking selfie.

    Sometimes, when you enter the game, it will allow you to take one photo, and show 123 at lower left corner.
    But if you try to take another, it tells you gallery is full again.


    Also, every time you enter the game, it cleans the whole in-game gallery, along with your ScoutX completion. (Even I can only finish one!)
    but you can still find these pics in my games\Watch_Dogs 2\LocalStorage0

    What I'm very sure about:
    My C Disk has enough space. (382GB free)
    And my PC specs are above the game recommend.

    What I have tried:
    1. reinstall the game
    2. delete my save file and start a new game

    No good.

    So please help, Thanks.
    Same problem, Ubi, answer this, what i must do to fix this?
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  5. #5
    Ubi-Dann's Avatar Ubisoft Support Staff
    Join Date
    Nov 2016
    Posts
    119
    Hello,

    Thank you for the detailed description. This issue has been reported.

    I apologise for the inconvenience.
     1 people found this helpful
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  6. #6
    Ubi-Dann's Avatar Ubisoft Support Staff
    Join Date
    Nov 2016
    Posts
    119
    Hello,

    Can you help us to investigate this by providing me with the following information:

    - What operating system do you have?
    - Do you have enough space on the C drive
    - Do you have access rights to %userprofile%/Documents/"My Games"/"Watch_Dogs 2" folder?

    Thanks
     1 people found this helpful
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  7. #7
    Originally Posted by Ubi-Dann Go to original post
    Hello,

    Can you help us to investigate this by providing me with the following information:

    - What operating system do you have?
    - Do you have enough space on the C drive
    - Do you have access rights to %userprofile%/Documents/"My Games"/"Watch_Dogs 2" folder?

    Thanks
    1) windows 10
    2) i have enough space
    3) i have access,(my user profile have non-english word). but there is in folder 1 photo from camera.
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  8. #8
    1) windows 10
    2) i have enough space
    3) i have access
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  9. #9
    Originally Posted by Pizza_Hime Go to original post
    The game keeps telling me that my gallery is full even with no photo in the gallery at all.
    So I basically can't take any photo.
    Therefore, I cant finish ScoutX photo or taking selfie.

    Sometimes, when you enter the game, it will allow you to take one photo, and show 123 at lower left corner.
    But if you try to take another, it tells you gallery is full again.


    Also, every time you enter the game, it cleans the whole in-game gallery, along with your ScoutX completion. (Even I can only finish one!)
    but you can still find these pics in my games\Watch_Dogs 2\LocalStorage0

    What I'm very sure about:
    My C Disk has enough space. (382GB free)
    And my PC specs are above the game recommend.

    What I have tried:
    1. reinstall the game
    2. delete my save file and start a new game

    No good.

    So please help, Thanks.


    same problem
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  10. #10
    такая же проблема
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