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  1. #111
    2021 and the issue still continues
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  2. #112
    I don't think it will ever get fixed at this point.
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  3. #113
    UbiKobold's Avatar Ubisoft Support Staff
    Join Date
    Feb 2020
    Posts
    1,021
    Hey everyone, and thanks for your patience. I have a couple of questions for each of you.

    - Have you ever been 'logged out due to inactivity' while actively using Ubisoft Connect? Such as in the middle of a game.
    - When you are logged out and have to log back in, do you use the Remember Me feature? If so, does this feature work for you?
    --- If the Remember Me feature does not work in Ubisoft Connect for your account please see the thread here.
    - How often are you logged out of Ubisoft Connect?

    Also, if you are logged out while in the middle of playing a game or actively using the launcher, please try clearing the cache in Ubisoft Connect and ensure you are running Ubisoft Connect as administrator. Then test it again and let me know (along with the above answers) if you are still logged out while playing.
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