1. #1

    The division update 1.5 xbox one controller not working

    Hi. not sure if anyone can help but since the 1.5 update I can no longer use my xbox one controller. I can only use the mouse and keyboard. Everything was fine until the update. Tried other games and alls ok using controller. Any ideas thanks Paul
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  2. #2
    Ubi-gabelikes's Avatar Community Developer
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    Aug 2016
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    Hey, this has been passed on already, I forward your report as well.

    I would appreciate if you could provide me with a Dxdiag. To do so, please follow these steps:

    • Press your Windows key or go into Start.
    • Type run and hit enter. A new window should appear.
    • In the new window, type dxdiag and hit OK.
    • You should now see a new window called DirectX Diagnostic Tool.
    • At the bottom of this window, press Save All Information.
    • Open up the new file you created and copy all the information to http://pastebin.com/ into the New Paste window.
    • Once all the information is there, press Create New Paste and provide us with that link.


    /gabelikes
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  3. #3
    I have the same problem, here is the dxdiag

    http://pastebin.com/9MzSs85b

    Hope can help us
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  4. #4
    Originally Posted by goode4u Go to original post
    Hi. not sure if anyone can help but since the 1.5 update I can no longer use my xbox one controller. I can only use the mouse and keyboard. Everything was fine until the update. Tried other games and alls ok using controller. Any ideas thanks Paul
    Originally Posted by SolidSnake JSU Go to original post
    I have the same problem, here is the dxdiag

    http://pastebin.com/9MzSs85b

    Hope can help us

    Guys its bugged but for now to fix that just double press ALT+TAB and the controller will work

    Try that and let me know
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  5. #5

    http://pastebin.com/cbUdn8CQ

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  6. #6
    HI double tapped ALT + TAB . No joy
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  7. #7

    Boo

    Double alt tabbing does nothing. At least it is known at this point.
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  8. #8
    Yea same problem here with both XB1 regular and XB1 Elite controllers. I have no problems in other Uplay games just The Division since update. Alt Tabbing has no joy either...

    http://pastebin.com/6DtKj79h
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  9. #9
    Strange I'm using a xbox 360 controller with pc and its working as normal.
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  10. #10

    Same issue here

    http://pastebin.com/QYFcWB5w

    Having the same problem no controller.
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