1. #1

    Just Dance controller fix

    Hello! I have a problem with my app: the just dance tv service isn't working correctly, because if I access to that service, any video appear, so I can't view my autodances. Could you launch an app update please?
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  2. #2
    UbiSoftSempai's Avatar Ubisoft Support Lead
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    May 2015
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    North Carolina
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    Hello JesusIbarra2013, are you referring to the Just Dance Controller app?

    If you're referring to the controller app, what platform are you playing the game on, and where/when are you getting that message? Please try to be as specific as possible. Alternatively, feel free to reach straight out to our technical support team at support.ubi.com for personalized support.
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  3. #3
    Sorry, I'm talking about the Just Dance Controller App, without play the game.
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  4. #4

    Please help me.

    Originally Posted by UbiSeraphim Go to original post
    Hello JesusIbarra2013, are you referring to the Just Dance Controller app?

    If you're referring to the controller app, what platform are you playing the game on, and where/when are you getting that message? Please try to be as specific as possible. Alternatively, feel free to reach straight out to our technical support team at support.ubi.com for personalized support.
    Hi,

    I found this problem as well. Can not see the video from the Web and App JDTV no information video I uploaded
    , I have to wait to fix the team. Hopefully that will be resolved soon .

    CASE NUMBER: 03837441.

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    >>> http://www.temppic.com/upload_pictur...0.92417100.jpg
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