Hi, today i bought FarCry Primal. Looks like a good game, played the whole sequel, like it verry much.
BUT, one MAIN problem, the lightning or shadowing, however you want to call it is HORIBLE!!!
When i walk into the shadows, i cant see ANYTHING except BLINDING light everywhere arround. When im in the light, shadows are completely black (that shadows... i could live with).
Anyone have explanation or tips how to fix it? Because i dont think even remotely that this blinding "feature" is intentional.
Screenshot for a good laugh... I mean COMON? how i can kill a god damn enemy when i cant even see... Not to mention avoiding bears...
btw, the screen is taken after im looking into the light for a while...
![]()
Hey there micinkaa, thanks for posting those screenshots. I don't know exactly what's causing the issue: it could be a variety of factors from graphics card issues, installation issues, monitor settings, etc. I can walk you through a few steps that may help.
1) Please make sure that all of your graphics card drivers are updated. AMD graphics card or NVidea graphics card home pages.
2) Can you please run Uplay as an administrator and see if that fixes the issue? You can run the program as an administrator by right-clicking on the Uplay icon and selecting "Run as administrator".
3) Try adjusting any in-game video settings. If there are none, try adjusting the brightness/other settings on your monitor.
If you continue to have an issue at that point, you will want to reach out to our technical team with any details and your system files as described here for further investigation.
@[COLOR=#484848 !important]micinkaa I am also experiencing what you describe making the game unplayable. Started happening at approx 20% completion with no obvious trigger I can recall. Did you ever find a fix?
I've contacted support and offered the files they ask for. Hopefully they'll have an answer.[/COLOR]
Been a week and never heard back from Tech Support. Was all set to use Shadowplay and record some footage of the problem when, whaddaya know, everything is as it should be. Which is good news, I suppose. Lets hope it doesn't happen again.
@micinkaa might be worth trying it again. Its a great game when it works!
Oh dear, today we're back to suffering these strange issues.
I've recorded a 6 min video to better demonstrate what I'm suffering:
https://youtu.be/hfnMZizQv8E
A response received from Tech Support. Unfortunately none of the suggestions resolved my issue.
"Hello Nivek135,Thank you for reaching Ubisoft Customer Support, my name is Mario and I'll be helping you.Firstly, I want to apologise for the delayed response to your ticket. We are doing our best to improve our service and reply as quickly as we can.We are sorry that you experienced this game crash with your Far Cry: Primal. As a gamer myself I completely understand how this is frustrating, I want to thank you in advance for doing this steps to solve your issue: 1. Disable Background Applications:To check there is no conflict with other applications and the game, please try disabling your background applications (Temporarily disable any unnecessary programs and also any anti-virus / firewall software): If you are using Windows 8/10, start-up programs can be disabled through the task manager. Press CTRL + ALT + DELETE to go the task manager and go to the start-up tab. If you are using a previous version of Windows, go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time) - Type in MSCONFIG and press Enter- Go to the tab, which says Start-up- Click the option to Disable All- Press Apply, then Close then pick the option to Restart 2. Make sure the drivers for your video card are up to dateIt's important that the components of your machine have the most up to date drivers. If they do not, then you may experience several different issues. To update your video and sound card drivers, you should visit your manufacturer’s websiteIf you have a laptop, you need to visit the laptop manufacturer’s website to update all drivers.3. Please check the game files integrityWe recommend running the Uplay client as administrator to do this:- Completely exit Uplay.- Right-click on the shortcut which you use to launch Uplay.- Select the 'Compatibility' tab. - Tick the 'Run as Administrator' box.- Select 'OK'To verify the game files, go through the drop down box on the games screen.If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again. If you still experience issues after following these steps , please update Visual C++ and .NET Framework as wellhttps://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloadshttps://www.microsoft.com/en-us/download/details.aspx?id=55170&desc=dotnet47 This should solve your issue.Wish you a great day, Mario Ubisoft Customer Support"