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  1. #1

    Can't change my email. Help!

    Hello,
    so i have the problem that I can't change my old email (tobias-10@aon.at) to my new email (tobias-10@A1.net), because my old email account got deleted and I can't get the verification-mail when I try to change my email.

    Please help me! What should I do now ?
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  2. #2
    PowerSenpai's Avatar Member
    Join Date
    Aug 2016
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    Norway
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    Originally Posted by Barack8Obama Go to original post
    Hello,
    so i have the problem that I can't change my old email (tobias-10@aon.at) to my new email (tobias-10@A1.net), because my old email account got deleted and I can't get the verification-mail when I try to change my email.

    Please help me! What should I do now ?
    I assume you are talking about having this new account be the one linked to your uplay account? This is definitely something you should take to Ubisoft support if that is the case, instead of asking for community support ^_^

    https://support.ubi.com/en-US/
    Look at the page i linked to get support
     1 people found this helpful
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  3. #3
    FredEx919's Avatar Community Manager
    Join Date
    Oct 2008
    Posts
    2,984
    Hello Barack8Obama,

    Mostly the same as what PowerSenpai stated. You can contact the customer support team through the website and they should be able to make the changes after verifying a bit of information with you. You can email / chat with an agent over at http://support.ubi.com.
     1 people found this helpful
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  4. #4

    Thank you ! :D

    Thank you for your help
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