Code of Conduct

The Watch_Dogs 2 team believes in fostering a fair and welcoming environment for all players. To ensure this, we’ve developed an extensive Code of Conduct in conjunction with anti-cheat technologies and are committed to a no-tolerance approach to toxic behaviour.

The full Code of Conduct is below, but here are the key points to keep in mind:

  • The maximum penalty for cheaters includes automatic and permanent banning from online activities on the first provable offense.
  • Modifying game files are done at the player’s risk and may trigger anti-cheat protection. Any modification of game files associated with online play is strictly prohibited.
  • Harassment of other players is unacceptable and will lead to actions taken against your account.
  • Privacy and security are important; therefore, we cannot publicly-comment on actions taken against other players. However, cheater reports are always reviewed by our team and appropriate actions taken.

This Code of Conduct is supplemental to Ubisoft’s Terms of Use. Please refer to such terms for additional conduct rules.
Players will follow all instructions given to them by Ubisoft staff. Non-compliance will be considered a breach of the Code of Conduct or Terms of Use and will lead to investigation by Ubisoft staff. Ubisoft reserves the right to suspend, ban, or delete any account without prior warning.

Disciplinary Action

If breaches of the Code of Conduct or Terms of Service occur, our Customer Support team will investigate the situation fairly and justly. Depending on the seriousness of the breach and player history, the Customer Support team may decide to take the following actions:
  • A warning may be sent to the player who has committed the fault.
  • A player may be temporarily or permanently banned from online activities.

Maximum penalty is permanent ban on first offense

Please keep in mind that the duration and type of disciplinary action may differ from the listed examples and will be decided at Ubisoft’s discretion, on a case-by-case basis.

Below are examples of behaviour that could lead to your account being banned from online activities or restriction of your access to the game in other ways:

Cheating / Hacking:
  • Use of a modified version of the game client or a third party software which provides the player with an unfair advantage or causing a severe detriment to other players’ experience.
  • Exploitation of any new or known bug or glitch for personal gain.
  • Any attempt to edit, corrupt or change game code or data that affects online play is prohibited. Though modifying game data for single player play is tolerated, it’s at the user’s own risk and may trigger anti-cheat detection.
  • Use of third-party hacking, cheating or botting clients is strictly prohibited.
  • Distribution or posting of cheats, hacks, Trojans, or other malicious programs.

Language and Behavior: Posting or publishing (public forums, private chats or other means) any language or content that is in violation of the Code of Conduct.
  • Pornographic or sexually explicit content.
  • Language that contains illegal, dangerous, threatening, abusive, obscene, vulgar, defamatory, hateful, racist, sexist, homophobic, extremely violent or sexual references, or ethically- or religiously-offensive references or slurs.
  • Impersonation of any other player or Ubisoft employee.
  • Engaging in or encouraging any illegal behavior or activities.
  • Distribution or solicitation of any personal information.
  • Spamming, advertising or solicitation of other products or any other conduct which interrupts the general flow of gameplay.
  • Harassment or bullying of other players or Ubisoft employees, either in verbal or written form.

Usernames: Players may not create usernames that violate the Code of Conduct, including any name containing alternative spellings or written in such a way as to break one of the aforementioned rules. Usernames may not:
  • Contain hateful, racist, defamatory, obscene, vulgar or offensive references.
  • Impersonate Ubisoft employees.
  • Impersonation of any other player or Ubisoft employee.*
  • Include characters, objects or products that have been trademarked or copyrighted.
  • Contain religious or historical references.

Account Security

Players are responsible for the security of their own account, including protecting their system and account from being compromised.

Nevertheless, Ubisoft will make their best efforts to assist if a player believes that their account security has been threatened or compromised. If an account has been stolen or used by an unauthorized third party, further investigation will be made by Ubisoft staff, during which time the account will be blocked.

Ubisoft does not guarantee compensation for any damages caused by fraudulent use of an account. Only the results of the investigation can determine the necessary actions.

Any act of account piracy or theft will be punished and may give rise to personal liability or legal penalties for the guilty party.

Customer Service

Our Customer Support team is here to help you with any issues you may come across in the game. You can contact them via our support site,
Here is a non-exhaustive list of what the Customer Support team can do for you:
  • You will receive a quick reply to your questions and problems, though response time will vary based on the workload of the Customer Service team.
  • We will do our utmost to not intervene in or interfere with the game unless it is absolutely necessary during our work.
  • All our players are treated equally.
  • Any incident that may be interpreted as breaking the rules will be subject to further investigation. The benefit of the doubt will be given to the player before any action is taken.
  • All sanctions will be applied as quickly as possible, depending on the seriousness of the breach, the circumstances and your account history.
  • All correspondence between the player and the Customer Support team is private and will not be divulged to other players.

Please Respect the Code of Conduct

Help us make this site, the game and the forums a welcoming community space. Respect the Code of Conduct and encourage others to do the same. If you meet players who are not familiar with the Code of Conduct, politely encourage them to read it.