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  1. #1
    DaMahn96's Avatar Member
    Join Date
    Jan 2015
    Location
    Florida
    Posts
    48

    Main character deleted by accident.

    Through my fault alone, I deleted my main character that was played for over 800 hours. You're right, I have no life. In past games such as Far Cry, you were able to save games on your PC. The Division is all cloud based. Contacted support easily and filled out a ticket. Within 36 hours that character was fully restored right at the point it was deleted. I did not know they had that ability. This post is two-fold. To let the community know that this is possible and secondly to give a huge THANKS to the support team.
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  2. #2
    Ubi-gabelikes's Avatar Community Developer
    Join Date
    Aug 2016
    Posts
    6,969
    Hey, glad to hear it was resolved for you.

    /gabelikes
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  3. #3
    I was told by the customer support when I called in and the online chat that there is no way to recover or roll back an account. I was hacked and items and such were deleted and I asked for a 2 week roll back or so and was told that they are unable to roll back accounts at all.
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