1. #1

    Just Dance Unlimited Pass - purchased / code not received

    Hi, I bought the Just Dance Unlimited Pass, got email confirmation about the purchase, but never received the code. The songs are still locked and I can only subscribe (buy again) or enter a code (which I don't have). Has anyone experienced the same? Thanks for your advice!
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  2. #2
    UBI-Zuzu's Avatar Community Manager
    Join Date
    Sep 2015
    Posts
    1,074
    Hello DanNohel, welcome to the forums!

    If I can ask, what platform you purchased you pass for and from where?

    Thanks,
    Zuzu
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  3. #3

    purchased unlimited 1 month pass.. but no code received

    hello.. I am having the same issue.. purchased from MS website for the unlimited 1 month pass... but no code received.. talked to MS agents number of times.. refunded few times and repurchased few times... still no code.. they have asked me to contact the game developers. reference number: 1373046367... Please help. Thx
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  4. #4
    Ubi-KitKoumal's Avatar Community Manager
    Join Date
    Nov 2016
    Location
    @KitKoumal
    Posts
    325
    Hello MV-jr,

    For this type of situation, you'll have to contact our own support just here.

    We hope they'll be able to help.

    Kind regards,

    KitKoumal
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