1. #1

    Just Dance 2017 - My PC can't find Just Dance Controller

    Hi

    It's been two days that I bought JD2017.
    But my computer can't find the app just dance controller

    I tried to add my ip adress => no success
    I tried to open port
    UDP: 3478-3479, 3658
    TCP: 80, 443, 5223

    => no success

    I event try to disable my firewall, no success

    Do you have an idea of what could be the problem?

    thanks,
    Yasmine
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  2. #2
    Syazwan133's Avatar Junior Member
    Join Date
    Oct 2016
    Location
    Malaysia
    Posts
    1
    Been having same problem... It's so frustrating.. My PC can play it fine and can connect to my smartphone successfully while my laptop just wont find my phone.. disabled firewall and stuff but still no luck. Please help !
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  3. #3
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Hello and welcome to the Forums,

    Please contact our Support Team with your PC specs and smartphone information so they can troubleshoot this with you.

    Thanks!
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  4. #4
    I had the same problem, struggled with connectivity issues for over an hour (tried with 2 different smartphones). Then i unplugged my router for 30 seconds, restarted my pc and both phones and it magically started working, have not had any issues since.
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