1. #31

    Still Waiting for response

    Ticket 03775229

    8 days and still waiting...
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  2. #32
    You guys must be kidding with us! Almost THREE weeks and NO solution.
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  3. #33
    UbiBlack_Widow9's Avatar Community Representative
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    Originally Posted by jf1995cahill Go to original post
    You guys must be kidding with us! Almost THREE weeks and NO solution.
    Hello,

    If you haven't already, please do make sure you get in touch with our Support Team. Include your proof of purchase for a quicker resolution.

    Thanks
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  4. #34

    Did Not Receive Code- Will Not Get 3 Months of Unlimited

    I'm very disappointed. I purchased Just Dance the day it came out on Wii U. I did not receive a code and my account showed I only had Unlimited for two days. Contacted Ubisoft the next day to report the problem and provided proof of purchase. They contacted me yesterday saying we would not be getting just dance unlimited (even though I paid more for this version) and they closed the case.
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  5. #35
    Originally Posted by Black_Widow9 Go to original post
    Hello,

    If you haven't already, please do make sure you get in touch with our Support Team. Include your proof of purchase for a quicker resolution.

    Thanks
    I've done that twice and still no solution. Ticket 03760278 and 03798350. The first was opened in October 27 and they're not even answering me anymore.
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  6. #36
    My just dance unlimited access works only 3 days, i bought the gold edition that says have 3 months of unlimited and now isnt working anymore. My gamertag is Lexlight11, i have the purchase proofs if you need it
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  7. #37

    Just Dance 2017 unlimited XBOX ONE NOT WORKING

    Since November 11 we don't heard from you guys my kids are desperate
    Case number: 03799372
    Platform XBOX ONE
    Physical BR Disc Gold Version JD 2017
    We already uploaded the proof of purchase requested
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  8. #38

    same problem here

    same problem here.
    I bought this game It was only 2 days trial. I want 3 month trial.
    team please fix.

    CASE NUMBER: 03841119
    Platform: XBOX ONE
    Gamertag: Purimphat
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  9. #39
    Estimated my case was solved, delayed a bit but the wait was worth it, create a ticket and attach the information requested.
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  10. #40

    No response yet!

    My case number is 03855548 and still no response yet. It said 24hrs to respond and nothing!
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