No Code with Just Dance 2017 Gold Digital via Xbox | Forums

[EnigmaKnight]

I am also having the same issue, Just Dance 2017 Gold Edition but I only got two days of JD Unlimited instead of three months. I already submitted a case ticket, hope to hear from Ubisoft Support soon.

[DarkFlare1990]

Hi. I purchased Just Dance 2017 Gold Edition for WII U last night through Nintendo E Shop and It shows I only have 2 DAYS of Just Dance Unlimited.

Where are the 3 MONTHS you promised?

I want my 3 MONTHS!!!

[CaptainFanGuy]

I have the same issue on Xbox One with a physical copy but mine gave me 3 days instead of the 3 months. I already submitted a ticket to Ubisoft support.

FYI: "​​Thank you for contacting Ubisoft Support. We are currently investigating an issue where some players are not receiving their 3 month Just Dance Unlimited access with their purchase of the Gold Edition of Just Dance 2017. In the meantime, please provide an image of your proof of purchase and we will look into manually adding the subscription to your account. We apologize for any inconvenience." Ticket 03770620

I have not had the subscription added yet and it's been 1 day so far. I hope for a resolution soon

[UBI-Zuzu]

Hey CaptainFanGuy, welcome to the forums!

Our agents should be responding to you shortly. We appreciate your patience.

Thanks,
Zuzu

[IronicEar979]

Last year I bought JD2016 Gold and it gave me 3 months. I'm from Canada.

Oh whoops. Sorry about that. I didn't realize the title said "Gold". I thought this was just talking about the regular edition of the game.

[DarkFlare1990]

I already contacted customer support because my 3 MONTHS subscription of Just Dance Unlimited is not working!!!!

My ticket is 03783929

I hope you can solve my issue quickly as I need Just Dance Unlimited!!!

Best Regards.

[Yisalock]

Also contacted customer support same issues

Ticket 03775229

4 days and still waiting...

[ziak666]

I bought just dance 2017 gold edition in the xbox one digital store on october 25. I did not get acces code for the just dance unlimited. I redownloaded the game twice but the problem persists, my gamertag is Ziak XD please help!!! On the screen the first time appered a mesagge saying that the unlitimited could not be activated try to buy a suscription in the store

my ticket is 03784702.

[juniorhdk]

same here my ticket is 03756348

[UBI-Zuzu]

Hello guys,

thank you for providing your ticket numbers. I passed them on, you should be getting your replies form our support agents soon!

Thank you for your patience.

Zuzu