No Code with Just Dance 2017 Gold Digital via Xbox | Forums

[RAS310]

Same here. I bought JD2017 Gold Edition digitally for Xbox One and my existing JDU subscription was only extended by 2 days, not 3 months. Please help! Thank you.

[Darkc681]

Hi I bought Just Dance 2017 yesterday and I'm not seeing a code or how to get the 3 month subscription to Dance Unlimited. This is for the Xbox One, gamertag: Darkc681

[IronicEar979]

I believe the 3 months thing only applies to the PAL region. If you're not in that region, you'd get 48 hours (2 days). The same happened in last year's game.

Now if you are in the PAL region and haven't received 3 months, then it's probably best to go to Ubisoft Support.

[Ubi-Elyon]

Same here. I bought JD2017 Gold Edition digitally for Xbox One and my existing JDU subscription was only extended by 2 days, not 3 months. Please help! Thank you.

Hello everyone,

This is a known issue and our production team is currently working on it.

I will keep you updated and thanks for your patience,
Elyon

[L33CHW33D]

I believe the 3 months thing only applies to the PAL region. If you're not in that region, you'd get 48 hours (2 days). The same happened in last year's game.

Now if you are in the PAL region and haven't received 3 months, then it's probably best to go to Ubisoft Support.

Last year I bought JD2016 Gold and it gave me 3 months. I'm from Canada.

[natyoliva]

Bought digital copy of JD 2017 gold Edition and didn't received code for unlimited... Help US!!

[L33CHW33D]

So I've only got 15 hours left of the 3 days that JD2017 Gold is thinking that I only bought the regular JD2017. Tomorrow my 2 year old is gonna have a cow if she can't dance to Gentleman.

Will we receive a code to get our 3 months? Or will it update automatically (soon hopefully)?

I don't mean to nag.

[Ubi-Elyon]

Hello guys,

While we're investigating, please feel free to get in touch with our customer support.

We apologize for the inconvenience,
Elyon

[jf1995cahill]

Hello guys,

While we're investigating, please feel free to get in touch with our customer support.

We apologize for the inconvenience,
Elyon

Sorry, but how can you still be investigating it? It's already been one week since the release and THE SAME problem happened last year with JD 2016.

[anamtz32]

Same thing is happening to me. Purchased on the wii u, digital copy, with no access code. I do see that it says I have 2 days until expire but I don't even have access to the content!?!?! What's going on Ubi!?! We need answers!