1. #1

    XBOX One change gamertag now Ubisoft servers not connecting

    Hi, Trials was working fine on my xbox. I changed my gamertag from the default (new console) and now Trials wont connect to Ubisoft servers. It was working fine before the change on the same console. Coincidence or problem with changing gamertag? I also have Trials on my PC using same Ubisoft account and it is now doing the same thing.

    Anyone know if gamertag on xbox console could cause this or are servers actually down? Thanks.
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  2. #2
    the servers are actually "down" ... they've gone from "barely working all the time" to "down" ... me and many friends can't connect... not like it matters much, can't setup a multiplayer game anymore when they are 'working' anyway
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  3. #3
    UbiSkyBear's Avatar Community Manager
    Join Date
    May 2016
    Posts
    334
    Hi Gfirth,

    What error message are you receiving?

    If you continue to experience issues, please feel free to reach out to Ubisoft Support so they can take a look into this for you.
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