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  1. #1

    Error code #0_1

    Every now and then I get this message when I try to play The Crew: "Connection to proxy failed. Please check your network settings and try again. For more information, go to www.support.ubi.com. Do not forget to note carefully this error code: #0_1."

    I get this when I "press any button to play". Usually the problem fixes itself after 10-15 minutes, but it is very annoying when you only have 20-30 minutes to play...
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  2. #2
    UbiSoftSempai's Avatar Ubisoft Support Lead
    Join Date
    May 2015
    Location
    North Carolina
    Posts
    713
    Hey there RdJ1, that #0_1 error can be caused by various things.

    One of the things you may want to do if you get that error is to restart Uplay as an administrator and see if that fixes it for you. If it persists after that, the steps on this FAQ should be able to help you resolve that error.

    If it persists after all of those steps, you can always feel free to reach out to our technical support team through our website here: https://support.ubi.com
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  3. #3
    I have the same problem on my 3 pc,s... I have 150Mbit net and all green NAT. Only restar pc help for this. Not always...:-( Sometimes 2x 3x pc restarts.
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  4. #4
    This problem is happening to me every day since I upgraded to Windows 10. I just retry a few times and then it works.
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  5. #5

    Issue in resolving error code #_1

    Can someone guide on how to resolve this issue?
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  6. #6
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by LoneWalker996 Go to original post
    Can someone guide on how to resolve this issue?
    Hello!

    If you are still experiencing this issue and there is no ongoing maintenance, that would suggest a connectivity issue between your PC and our servers.

    Please follow these steps as best you can: https://support.ubisoft.com/Article/000063446

    If you struggle with any of the steps, your internet provider should be trained to help you.

    I hope that helps!
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