1. #1

    [Resolved] Free Alchemist DLC Unavailable on Uplay

    Howdy.

    I purchased the game via Uplay. When I click on DLC in the game's Uplay menu, it shows the Alchemist DLC with a "Buy now" button. When I click on it, Uplay switches to the Shop tab, but the DLC isn't there. So how does one activate the free Alchemist DLC within Uplay?

    Thanks!
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  2. #2
    Ubi-Barbalatu's Avatar Community Developer
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    Hi,

    Do you still have the issue?

    Regards,
    Barbalatu
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  3. #3
    Ubi-Barbalatu's Avatar Community Developer
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    Hi,

    Do you still have the issue?

    Regards,
    Barbalatu
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  4. #4
    Thanks for the reply, but it's still not working. Click "Buy now", taken to Shop's main menu and that's it. No indication the DLC has been activated or anything. Go back to game's DLC section in Uplay and the "Buy now" button is still there.
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  5. #5
    Ubi-Barbalatu's Avatar Community Developer
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    Hi,

    Thank you. I have escalated the issue to the team. As soon as I have more details I will let you know.

    Regards,
    Barbalatu
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  6. #6
    Ubi-Barbalatu's Avatar Community Developer
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    Hi,

    Thank you. I have escalated the issue to the team. As soon as I have more details I will let you know.

    Regards,
    Barbalatu
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  7. #7
    Ubi-Barbalatu's Avatar Community Developer
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    Hi,

    The issue was resolved on our end, sorry for the inconvenienced caused. Please have another look and let me know if everything is okay on your side.

    Regards,
    Barbalatu
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  8. #8
    Ubi-Barbalatu's Avatar Community Developer
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    Hi,

    The issue was resolved on our end, sorry for the inconvenienced caused. Please have another look and let me know if everything is okay on your side.

    Regards,
    Barbalatu
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  9. #9
    It now shows as owned and installed. Thank you for the rapid support!
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  10. #10
    Ubi-Barbalatu's Avatar Community Developer
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    Originally Posted by LivinItUpInPhx Go to original post
    It now shows as owned and installed. Thank you for the rapid support!
    Thank you for your confirmation. Enjoy the update

    Regards,
    Barbalatu
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  11. #11
    Ubi-Barbalatu's Avatar Community Developer
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    Originally Posted by LivinItUpInPhx Go to original post
    It now shows as owned and installed. Thank you for the rapid support!
    Thank you for your confirmation. Enjoy the update

    Regards,
    Barbalatu
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