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  1. #11
    Originally Posted by UbiEpi Go to original post
    Provide me with the Ticket number please.
    Case Reference # 03663600
    Date Created Sep 23, 2016 at 02:22 PM EDT
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  2. #12
    Did you get it? Cause I just submitted a ticket to the customer support for exactly the same thing...
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  3. #13

    Anyone managed to get their diamond charm yet?

    Anyone had any resolutions to this issue yet? There still appears to be a pretty large number in the community experiencing a lack of diamond charm after achieving this rank.

    I have also submitted a case. The number is 03672648. I've gotta admit, it's pretty gutting to put a lot of hard work and grind in to get the rank near the end of the season only to not reap the rewards.


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  4. #14
    Originally Posted by UbiEpi Go to original post
    There is a fixed percentage of players that are Diamond at any given time. It's simply getting bumped out.
    That's actually pretty awesome!
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