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  1. #1

    Tech test - download problem

    I originally bought the game on Steam

    I applied for the ETF

    I got no email, but:

    Uplay shows the PTS in my games and lets me click "download", which tries to start the DL in Steam, but nothing happens.

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  2. #2

    Unable to start PTS - Missing Executable

    I have The Division on Uplay (bought the collectors edition), but I was sent a PTS code on Steam.

    I have tried to start the PTS from both Steam and UPlay but both come back with a Steam "Failed to start game (missing executable)." Message.

    Should I start moving/copying game directories around on my system?

    Digi
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  3. #3
    Hey guys, strange things here too.
    I originally bought the game.

    I applied for the ETF.
    I got my email yesterday.
    The PTS has been shown up on Uplay yesterday too but:

    I had to verify/ repair the LIVE game and the PTS is not shown on Uplay anymore.

    Strange, very strange....

    Cheers,
    Deg
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  4. #4
    Ubi-gabelikes's Avatar Community Developer
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    Aug 2016
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    6,969
    Hey, merged these two threads. The team is investigating to see what the issue is.

    /gabelikes
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  5. #5
    Signed up for ETF, did not get email

    Restarted UPlay and do not have the option for PTS download.

    Made sure "Try out Preview Versions" is checked in UPlay settings.

    Submitted a ticket.
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  6. #6
    Hey Gabe,

    I can confirm that I have in the last minute or so started downloading a 35GB PTS update on steam, earlier in the day the download was just 120 odd MB, so looks like an update has been pushed out from you guys.

    Will reply after the download finishes...which could take a while ;-)

    Digi
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  7. #7
    w00t Digi share some of that with us hahahaa
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  8. #8
    Coloobos's Avatar Junior Member
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    Aug 2016
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    Yorkshire!
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    Originally Posted by ZoharQAW Go to original post
    I originally bought the game on Steam

    I applied for the ETF

    I got no email, but:

    Uplay shows the PTS in my games and lets me click "download", which tries to start the DL in Steam, but nothing happens.


    Me too, have the exact same problem
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  9. #9
    Ubi-gabelikes's Avatar Community Developer
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    Aug 2016
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    Hey, please try restarting your clients to get the download going!

    /gabelikes
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  10. #10
    Cholo981's Avatar Junior Member
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    Jun 2016
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    Rome
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    I still don't have the PTS on Uplay nor I received any email.
    I applied to ETF.
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