1. #1

    Closed Alpha Mail

    Hello i 'm invited by my friend for closed alpha Ps4 and received that mail . When i click the link it says You do not have access to this page at this time. And also i couldn't get a downloadable code ?
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  2. #2
    kyoj1n's Avatar Junior Member
    Join Date
    Aug 2016
    Posts
    23
    I talked to support about this as I had the same problem. They said it was because I am in a region outside of the alpha test.

    Even though my uplay is US region I am physically in Japan atm which apparently is not part of this Alpha.
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  3. #3
    What can we do ? We didn't create this 'region lock ' trash . They have to exchange it with different region ...
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  4. #4
    change your location virtually should do the job btw
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  5. #5
    FredEx919's Avatar Community Manager
    Join Date
    Oct 2008
    Posts
    2,977
    Check in with support as it sounds like you may be outside of the supported regions. It's not a matter of the key needing to be replaced, but there are some regions that aren't supported with this Alpha. Either way, the customer support team should be able to clarify or assist with any other issues that may cause that message. You can reach them via http://support.ubi.com.
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