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  1. #1

    Can't pre load the alpha

    I have the alpha available in my games tab but it won't let me pre load it. Everytime I try to pre load it I accept the terms and conditions and then it says Failed to Start download. Says something about checking my internet connection and checking how much space I have available. I have both enough space and a ok internet connection because I can play rainbow 6 siege without any problems. Is there a fix for this?

  2. #2

    Same problem on PS4

    I have the same problem. Anyone knows a solution?

  3. #3
    Ubi-Gaidheal's Avatar Community Developer
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    Hi Shifty, GUN-NUMBER

    Could you try the following steps and let me know if it helps, please?

    /Gaid
     1 people found this helpful

  4. #4
    Ubi-Gaidheal's Avatar Community Developer
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    Hi Shifty, GUN-NUMBER

    Could you try the following steps and let me know if it helps, please?

    /Gaid
     1 people found this helpful

  5. #5

    I got invited, but the game does not appear at the games tab. What should I do?

  6. #6
    Ubi-Gaidheal's Avatar Community Developer
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    Originally Posted by ExedraNeinNein Go to original post
    I got invited, but the game does not appear at the games tab. What should I do?
    Hi!

    Have you accepted the invitation, gone through the validation flow on the website and received a final confirmation?

    You'll need to do the following before the game appears.

    Keep us posted.

    Cheers,

    /Gaid

  7. #7
    Ubi-Gaidheal's Avatar Community Developer
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    Originally Posted by ExedraNeinNein Go to original post
    I got invited, but the game does not appear at the games tab. What should I do?
    Hi!

    Have you accepted the invitation, gone through the validation flow on the website and received a final confirmation?

    You'll need to do the following before the game appears.

    Keep us posted.

    Cheers,

    /Gaid

  8. #8
    Originally Posted by Ubi-Gaidheal Go to original post
    Hi!

    Have you accepted the invitation, gone through the validation flow on the website and received a final confirmation?

    You'll need to do the following before the game appears.

    Keep us posted.

    Cheers,

    /Gaid

    I actually did it but i cant see it on my games list

  9. #9
    Originally Posted by Ubi-Gaidheal Go to original post
    Hi Shifty, GUN-NUMBER

    Could you try the following steps and let me know if it helps, please?

    /Gaid
    Thanks Gaid! I ran the Uplay Launcher as admin and lowered the bandwidth and I was finally able to start downloading the alpha. I appreciate your help in helping me fix this.

    -Shifty

  10. #10
    Originally Posted by Ubi-Gaidheal Go to original post
    Hi Shifty, GUN-NUMBER

    Could you try the following steps and let me know if it helps, please?

    /Gaid
    any idea why the xbox one did not download upon entering code?

  11. #11
    Originally Posted by Ubi-Gaidheal Go to original post
    Hi!

    Have you accepted the invitation, gone through the validation flow on the website and received a final confirmation?

    You'll need to do the following before the game appears.

    Keep us posted.

    Cheers,

    /Gaid
    Now it magickly appeared, thank you for helping!