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Junior Member
Account locked
So I launched Trials Fusion after a bit and UPlay opened, updated, etc. Then all my progress was gone, and I realized it was logged in under another account i made long before my actual in-use account. I have access to both, but I only have any progress and purchases on one of them.
Now I can't get into my actual account (the one with a season pass and progress) because the game key was used with the dud account. Even if I repurchase the game and the DLC I already own, I am unsure if I would get my progress back. Can I deactivate the key and reassign it to my other account? I have the info and security info to prove. Thanks for the help! I'd like to play again.
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Community Manager
So sorry to see this! Mixing up accounts can be frustrating.
I'd suggest reaching out to Support (whether it's through a ticket or chat).
You'll want to provide account details for both the accounts so they can take a look and assist you right away. 
If you run into any problems, feel free to private message me and I'd be happy to help.
