1. #1
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711

    [Read First] How to report an issue / bug

    Hi everyone,

    Champions of Anteria is now live! If you have issues with the game or you want to report a bug, please use the following links:

    Support Channels:



    Of course everyone is welcome to report their issues on the forum.

    If you do so, please do it following way:

    Example:
    1. Started game in offline / online mode
    2. Finished second mission
    3. Game crashes after showing the world map

    Thank you for your time.
    Share this post

  2. #2
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711

    [Read First] How to report an issue / bug

    Hi everyone,

    Champions of Anteria is now live! If you have issues with the game or you want to report a bug, please use the following links:

    Support Channels:



    Of course everyone is welcome to report their issues on the forum.

    If you do so, please do it following way:

    Example:
    1. Started game in offline / online mode
    2. Finished second mission
    3. Game crashes after showing the world map

    Thank you for your time.
    Share this post

  3. #3
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711
    If you game crashes, you receive an error code.

    Please copy the text by pressing [CTRL] + [C] and send it to our support. If the dev team gets the information, they can categorize, identify and therefore solve the issue faster. If would also help, if you tell us on which specific moment the game crashed.



    Short Version: What do I need to do when a crash happens?

    1. Copy the error code with the shortcut [CTRL]+[C]

    2. Contact support and mentioned the following points
      • The error code as text or screenshot
      • During what moment or what action happened the crash?
      • Please also provide information about your PC - DxDiag and MsInfo




    There are different error reports
    The most important information is the error type and the error UID (not always available).
    Easy rule: Just copy the report and send it to support.






    Your CoA-Team
    Share this post

  4. #4
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711
    If you game crashes, you receive an error code.

    Please copy the text by pressing [CTRL] + [C] and send it to our support. If the dev team gets the information, they can categorize, identify and therefore solve the issue faster. If would also help, if you tell us on which specific moment the game crashed.



    Short Version: What do I need to do when a crash happens?

    1. Copy the error code with the shortcut [CTRL]+[C]

    2. Contact support and mentioned the following points
      • The error code as text or screenshot
      • During what moment or what action happened the crash?
      • Please also provide information about your PC - DxDiag and MsInfo




    There are different error reports
    The most important information is the error type and the error UID (not always available).
    Easy rule: Just copy the report and send it to support.






    Your CoA-Team
    Share this post