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  1. #1

    Error Starting game

    https://i.imgur.com/fxsOtdX.png


    unable to start the game.please chack that your game has been installed corrcctly.
    if the problem perfrsists please contact ubsioft support

    have you moved your game or do you still gave the original game files?if so select the
    folder where the game is located
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  2. #2
    UbiSoftSempai's Avatar Ubisoft Support Lead
    Join Date
    May 2015
    Location
    North Carolina
    Posts
    713
    Hey duduafgan132, welcome to the Ubisoft forums! If you're getting that message, can you please try verifying files in Uplay? The steps below explain how.

    1. Launch Uplay.
    2. Select the Games tab at the top of the window.
    3. Click on the Far Cry Primal tile within your games library.
    4. Select "Properties".
    5. Under "Local Files", choose the "Verify Files" tab.

    If that doesn't fix the issue, make sure you meet the system requirements! If you do and you're still having issues, I'd recommend reaching out to our team at https://support.ubi.com by clicking on "Contact Customer Support" for personalized advice.
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  3. #3
    Originally Posted by UbiSeraphim Go to original post
    Hey duduafgan132, welcome to the Ubisoft forums! If you're getting that message, can you please try verifying files in Uplay? The steps below explain how.

    1. Launch Uplay.
    2. Select the Games tab at the top of the window.
    3. Click on the Far Cry Primal tile within your games library.
    4. Select "Properties".
    5. Under "Local Files", choose the "Verify Files" tab.

    If that doesn't fix the issue, make sure you meet the system requirements! If you do and you're still having issues, I'd recommend reaching out to our team at https://support.ubi.com by clicking on "Contact Customer Support" for personalized advice.
    I heve windows 10 32 bit no 64
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  4. #4
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    the game will not run with a 32 bit version of Windows

    see the system requirements

    MINIMUM PC CONFIGURATION


    OS: Windows 7, Windows 8.1, Windows 10 (64-bit versions only) < ------------------ sorry man
    PROCESSOR: Intel Core i3-550 | AMD Phenom II X4 955 or equivalent
    VIDEO CARD: NVIDIA GeForce GTX 460 (1GB VRAM) | AMD Radeon HD 5770 (1GB VRAM) or equivalent
    SYSTEM RAM: 4GB
    HARD DISK: 20 GB
    PERIPHERALS: Windows-compatible keyboard, mouse, headset


    RECOMMENDED PC CONFIGURATION


    OS: Windows 7, Windows 8.1, Windows 10 (64-bit versions only)
    PROCESSOR: Intel Core i7-2600K | AMD FX-8350 or equivalent
    VIDEO CARD: NVIDIA GeForce GTX 780 | AMD Radeon R9 280X or equivalent
    SYSTEM RAM: 8GB
    HARD DISK: 20 GB
    PERIPHERALS: Windows-compatible keyboard, mouse, headset


    This product does not support Windows® 98/ME/2000/NT4.0/XP/Vista


    Supported Video Cards at Time of Release: AMD Radeon™ HD 5770 (1 GB VRAM) or better, HD 7000 / 200 / 300 / Fury X series, NVIDIA® GeForce® GTX 460 (1 GB VRAM) or better, GTX 500 / 600 / 700 / 900 / TITAN series


    Note: Laptop versions of these cards may work but are NOT officially supported.
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