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  1. #1

    Wont install, says no internet or not enough HD space

    FarCry Primal,
    Install says it failed to download (not sure what it's downloading unless it's an update) due to no internet connection or not enough HDD space.

    one TB drive, great internet speeds.
    Neither is an issue for any other program except trying to install this one.

    Tried with and with antivirus, same error.
    Rebooted, same error
    Six tries, same error, it's open so now I own it, can't return opened software,

    Please tell me I didn't waste $60 on a PC game that won't load.

    MSI / i7 processer / 16GB ram / NVIDIA GTX960M
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  2. #2

    install issue

    I have exactly the same problem, but there is not even an error signed. It just stops to download when it reaches 7,88 GB. Every single time at the same amount, I tried a lot of times.! I have enough space on my HDD and I got quite a fast connection as well.

    Pissed of that I wasted my money, I really hope there is a solution!
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  3. #3
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    shut off your firewall or AV software yet ? it may be blocking ports the game needs open for connection to the uplay servers

    also delete any and all files in windows temp

    from a run command type in %temp%

    and pres enter

    press cntrl + A to select all

    then press Delete

    reboot and make sure you have the updated version of the Uplay client installed

    you can get the up to date version direct from the Uplay website here https://uplay.ubi.com/

    also no you do not need an active internet connection to play ..BUT you MUST have an active connection to install and activate the game on PC

    see : https://support.ubi.com/en-US/Faqs/D...vo-anti-tamper

    if you still have problems make sure your PC meets the Far Cry Primal system requirements

    MINIMUM PC CONFIGURATION


    OS: Windows 7, Windows 8.1, Windows 10 (64-bit versions only)
    PROCESSOR: Intel Core i3-550 | AMD Phenom II X4 955 or equivalent
    VIDEO CARD: NVIDIA GeForce GTX 460 (1GB VRAM) | AMD Radeon HD 5770 (1GB VRAM) or equivalent
    SYSTEM RAM: 4GB
    HARD DISK: 20 GB
    PERIPHERALS: Windows-compatible keyboard, mouse, headset


    RECOMMENDED PC CONFIGURATION


    OS: Windows 7, Windows 8.1, Windows 10 (64-bit versions only)
    PROCESSOR: Intel Core i7-2600K | AMD FX-8350 or equivalent
    VIDEO CARD: NVIDIA GeForce GTX 780 | AMD Radeon R9 280X or equivalent
    SYSTEM RAM: 8GB
    HARD DISK: 20 GB
    PERIPHERALS: Windows-compatible keyboard, mouse, headset


    This product does not support Windows® 98/ME/2000/NT4.0/XP/Vista


    Supported Video Cards at Time of Release: AMD Radeon™ HD 5770 (1 GB VRAM) or better, HD 7000 / 200 / 300 / Fury X series, NVIDIA® GeForce® GTX 460 (1 GB VRAM) or better, GTX 500 / 600 / 700 / 900 / TITAN series


    Note: Laptop versions of these cards may work but are NOT officially supported.
    Latest GeForce drivers tested: Nvidia GeForce 358.91 WHQL
    Latest Radeon drivers tested: AMD Catalyst 14.4 WHQL


    also ...

    It is recommended to close all other running programs before installing the
    game, to reduce the risk of software conflicts.


    * Mobile Solutions are not yet fully supported and should be considered
    supported “as is” with the limitations that they impose

    if you do meet the system requirements..and still have an issue

    open a support ticket or contact Ubi support for your region


    you can open a support ticket with Ubisoft Support at https://support.ubi.com


    or try to contact them via social media to see if they can update your ticket
    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport
    (have your support ticket number handy when you try those options)




    for Uplay Account Support you can try to contact them by Phone
    you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-US/Contact
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  4. #4
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  5. #5
    Fixed but raises more questions...

    Fix was to hook up LAN cable directly vice using WIFI. Really? WOW, but it worked...
    Did not have to disable AV or firewall.

    Now for the second puzzling part, why did i get two disk in the box if it downloads everything? After entering the game code, everything happened online, never used the first disk after the very beginning and never ask for disk 2. The auto-run doesn't work when you insert the disk either, all other programs I have works on auto-run. This program would only run if I opened my computer and then opened the CD and then double clicked on auto-run program.

    Almost like I bought the download version on two disk set, it certainly isn't labeled that way.

    Anyway, not happy with the download required part but it's finally working. Very similar to FC4 so far with different graphics/interfaces.
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