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  1. #1

    Error: 0xc000009a "Game failed to start correctly" after Battleye update...

    After getting that error once, upon loading the game again, I get a new error:

    "No Disk
    Please insert disk in Drive F"

    A: It is a uplay digital copy, and B: I do not have a physical drive F


    If I click ignore afterward, the game launches as it should. No other games in my library have this issue, and it started immediately after the update. Since it doesn't prevent me from getting into the game, it's more of an annoyance, but does anyone here have thoughts on what may be causing the problem? I tried verifying the files, and combinations of both restarting uplay and my pc.

    Could it be registry related? It seems like it's trying to launch from a disk, when there isn't one. Also, could Battleye be causing a conflict with something running on my pc, that is now causing this error? I am running MBAM and wfw but I have battleye and r6s added to all appropriate exception lists...


    [OS: Win 10 pro 64, games installed on a 500gb 850evo]
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  2. #2
    UbiBlack_Widow9's Avatar Community Representative
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    Hello and welcome to the Forums,

    Please take a look at the troubleshooting in both the Battleye FAQ and reddit troubleshooting.

    If you still experience issues, contact Ubisoft Support with a detailed ticket.

    Thanks
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  3. #3
    Originally Posted by Black_Widow9 Go to original post
    Hello and welcome to the Forums,

    Please take a look at the troubleshooting in both the Battleye FAQ and reddit troubleshooting.

    If you still experience issues, contact Ubisoft Support with a detailed ticket.

    Thanks


    I did follow those steps, it was that I did not exception list the Battleye files in its actual folder. I had only cleared the ones in the game folder. That said... I don't see anything in either list about my second problem... no recommendations? Again, just an inconvenience, but every time I start the game, I get a dialogue that say "There is no disk inserted" . Regardless of what you click from that point, the game loads. It's just weird...



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