Community Manager
Sorry for any confusion you may have encountered. I'll take this information to the team as feedback and to help avoid any other possible confusion. If you run into any issues or have any concerns, please contact the Support directly with as much information as possible.
Junior Member
This message sounds a lot like "Sorry, better luck next time." That's not going to solve our issue. It sounds like Ubisoft doesn't care about us and is just going to ignore the problem. I would like to hear a solid response with mention of a solution currently being devised and is coming soon. It's sad to see that Ubisoft doesn't care about it's customers and can't be bothered to fix even the smallest of problems.Originally Posted by UbiVolfbane Go to original post
I am extremely disappointed and expect better. If Ubisoft doesn't care about a small problem, and isn't willing to fix it, that speaks volumes about the company and their lack of respect for their customers and how little they value their customers. I am honestly disgusted, disappointed, angry, and feel like I've been made fun of.
You can rest assured I won't be recommending Ubisoft products to anyone anymore. I refuse to support a company that isn't willing to admit when they made a mistake, doesn't care to fix it, and event points the blame at it's customers. I am not going to tolerate this sort of behavior. In fact, I will be warning people of such a disgusting situation. If you want, you can claim I'm overreacting for such a small issue, but actions are indicative of future actions; and if this is how you handle small situations, I do not want to be involved when the larger situations arise.
