1. #1

    Upgrade complete but can't be "installed"

    Hi, I completed all the mantis upgrades lately but one of them can't be installed I can touch the screen to install it a million times but it doesn't work...
    After this problem I upgraded other bikes and everything worked fine... I really don't understand why that one doesn't work

    Did this happen to someone else? How can I do??

    Thanks!
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  2. #2

    Same Here

    Im having the same issue.
    I have a help ticket open. Ive tried everything theyve suggested, including deleting and reinstalling the game. Still wont apply the upgrade.

    Originally Posted by IT-polTFG Go to original post
    Hi, I completed all the mantis upgrades lately but one of them can't be installed I can touch the screen to install it a million times but it doesn't work...
    After this problem I upgraded other bikes and everything worked fine... I really don't understand why that one doesn't work

    Did this happen to someone else? How can I do??

    Thanks!
    Share this post

  3. #3
    Originally Posted by kabukie17 Go to original post
    Im having the same issue.
    I have a help ticket open. Ive tried everything theyve suggested, including deleting and reinstalling the game. Still wont apply the upgrade.
    :/ I'll try again with a ticket!
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  4. #4
    Originally Posted by kabukie17 Go to original post
    Im having the same issue.
    I have a help ticket open. Ive tried everything theyve suggested, including deleting and reinstalling the game. Still wont apply the upgrade.
    :/ I'll try again with a ticket!
    Share this post

  5. #5
    CaptainWeelie's Avatar Community Manager
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    Nov 2015
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    Hi IT-polTFG & kabukie17 , please share your ticket number here, we will look into this soon.
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  6. #6
    CaptainWeelie's Avatar Community Manager
    Join Date
    Nov 2015
    Posts
    563
    Hi IT-polTFG & kabukie17 , please share your ticket number here, we will look into this soon.
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  7. #7
    I have thw same problem. The mentioned solution from the helpdesk doesn't work. I tried it on IPad and IPhone...both the same.
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  8. #8
    Same here, upgrade just wont install. Guess im f***ed then, no response from helpdesk.
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