1. #1

    Ubisoft server is unavailable

    After playing Just Dance 2016 every night for 6 months, my daughter and I are suddenly unable to get out on the world dance floor. The error we are getting is "The Ubisoft server is unavailable at this time. Please try again later". We've tried moving the disc to other Wii systems within the home, and we've tried rebooting our internet and router. What else should we try? Thank you!
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  2. #2
    UbiBlack_Widow9's Avatar Community Representative
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    Hello and welcome to the Forums,

    Please contact Ubisoft Support so they can troubleshoot this with you.

    Thanks
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  3. #3

    same here

    Originally Posted by JoyBlackburn Go to original post
    After playing Just Dance 2016 every night for 6 months, my daughter and I are suddenly unable to get out on the world dance floor. The error we are getting is "The Ubisoft server is unavailable at this time. Please try again later". We've tried moving the disc to other Wii systems within the home, and we've tried rebooting our internet and router. What else should we try? Thank you!

    Same here. Just Dance 2016 on Wii. Was working fine until a few days ago and now only a connection error.

    I was going on their support site and received a message stating that my IP didn't match my location. I'm not using a VPN or anything else odd and when I check my IP it reports back correctly. I wonder if they implemented some type of regional blocking that isn't working correctly.

    Regardless, this is broke and the 24 hour chat isn't available right now.
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