1. #1

    ACU exe not working

    I've tried reinstalling AC Unity but each time I get the error message "ACU exe has stopped working'. Does anyone know of a fix or a patch I might need?

    Many thanks.
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  2. #2
    Ubi-Banshee's Avatar Community Manager
    Join Date
    Mar 2016
    Posts
    283
    Hi and welcome to the forums, Shaneh -

    If you are meeting the requirements for the game - and are still having issues, please make sure you contact our support team.

    MINIMUM:
    OS: Windows 7 SP1, Windows 8/8.1 (64-bit operating system required)
    Processor: Intel Core i5-2500K @ 3.3 GHz or AMD FX-8350 @ 4.0 GHz
    Memory: 6 GB RAM
    Graphics: NVIDIA GeForce GTX 680 or AMD Radeon HD 7970 (2GB VRAM with Shader Model 5.0)
    DirectX: DirectX June2010 Redistributable
    Hard Drive: 50 GB available space
    Sound Card: DirectX 9.0c compatible sound card with latest drivers
    Additional Notes: Windows-compatible keyboard and mouse required, optional controller

    RECOMMENDED:
    OS: Windows 7 SP1, Windows 8/8.1 (64-bit operating system required)
    Processor: Intel Core i7-3770 @ 3.4 GHz or AMD FX-8350 @ 4.0 GHz or better
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 780 or AMD Radeon R9 290X (3 GB VRAM or greater with Shader Model 5.0)
    DirectX: DirectX June2010 Redistributable
    Hard Drive: 50 GB available space
    Sound Card: DirectX 9.0c compatible sound card with latest drivers


    Peripherals Supported
    Windows-compatible keyboard and mouse required, optional controller

    Multiplayer
    256 kbps or faster broadband connection

    Additional NotesSupported video cards at the time of release: NVIDIA GeForce GTX 680 or better, GeForce GTX 700 series, GeForce GTX 900 series; AMD Radeon HD7970 or better, Radeon R9 200 series Note: Laptop versions of these cards may work but are NOT officially supported.

    If you meet these and are having crashes at start - please contact support - with your MSinfo and DXdiag.

    www.support.ubi.com
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