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  1. #1

    Farcry4 black screen

    first I can play it normally but when I change setting from full screen to window mode it gone black screen.
    after that when I run game the screen goes black from startup, but its didn't stop working I can also hear voices and sounds, only black screen

    buy it from steam
    my rig
    win 8.1 notebook
    Intel i7-67000HQ @2.60GHz
    NVIDIA GeForce GTX 950M (4GB GDDR3)
    Memory4 GB DDR3L

    please help
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    shut off all backround applications

    verify your game files

    also recent Nvidia drivers will not let the game load properly on some systems and configurations if you installed Geforce experience with your drivers ever since driver version 361.75 in Jan 2016

    you need to open and DISABLE Nvidia shadow play

    Nvidia admitted the shadow play bug was a problem in the driver set in both 361,75 as well as 361,91
    and said it would not be fixed until the next Major driver branch


    see these posts on the Nvidia forums
    https://forums.geforce.com/default/t...99823/#4799823


    https://forums.geforce.com/default/t...15747/#4815747

    also since you are useing a laptop you may need to take extra steps to make sure the game is loading on your GTX card and not your on board intel GPU thats built into your Processor

    you can usually change that in your Nvidia control panel by making sure your Nvidia chip is set to PREFER MAXIMUM PERFORMANCE in the power settings or depending on the model of your laptop you may have a tab to select which GPU you want to run your game

    intel or Nvidia

    also

    BACKROUND APPLICATIONS may also cause the game to not launch properly and you may need Exit out of them, or reconfigure them to work properly with Far Cry 4 known apps that can cause this are


    A. EVGA PRECISION


    B. MSI AFTERBURNER


    C. Riva Tuner Statistics Server


    D. DXtory


    E. Motionin Joy


    F. Anti Virus or Firewall software (AVG , Comodo, Bullguard etc.. <-- check settings)


    G. MSI true Color


    H. Evolve gameing client


    I. AMD Raptr \ AMD Gaming Evolved


    J. TeamViewer


    K. Overwolf


    see this thred to possibly fix issues with afterburner causing black screen
    http://forums.ubi.com/showthread.php...rcry-4-Crash!?


    Please see this Page where it mentions Backround Applications and how you can try to see if one is possibly causing your issue with the game NOT starting or hanging
    https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA


    And if your running windows 10 make sure you launch both Steam and Uplay as Run As ADMINISTRATOR


    this game was shipped well before windows 10 did ...and yes you may need to take that extra step to run the game
    this games engine was created years before windows 10 shipped and that change may needed to allow the game to write any save files and or configuration files , windows 10 may handle file security \ permissions in a different way, then previous operating systems did.


    if you have win 10 try setting the games .exe file to run in a windows 7 compatibility mode helps some users
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  3. #3
    Ubi-Pickles's Avatar Ubisoft Support Staff NCSA
    Join Date
    Dec 2015
    Posts
    802
    Originally Posted by WID992007 Go to original post
    shut off all backround applications

    verify your game files

    also recent Nvidia drivers will not let the game load properly on some systems and configurations if you installed Geforce experience with your drivers ever since driver version 361.75 in Jan 2016

    you need to open and DISABLE Nvidia shadow play

    Nvidia admitted the shadow play bug was a problem in the driver set in both 361,75 as well as 361,91
    and said it would not be fixed until the next Major driver branch


    see these posts on the Nvidia forums
    https://forums.geforce.com/default/t...99823/#4799823


    https://forums.geforce.com/default/t...15747/#4815747

    also since you are useing a laptop you may need to take extra steps to make sure the game is loading on your GTX card and not your on board intel GPU thats built into your Processor

    you can usually change that in your Nvidia control panel by making sure your Nvidia chip is set to PREFER MAXIMUM PERFORMANCE in the power settings or depending on the model of your laptop you may have a tab to select which GPU you want to run your game

    intel or Nvidia

    also

    BACKROUND APPLICATIONS may also cause the game to not launch properly and you may need Exit out of them, or reconfigure them to work properly with Far Cry 4 known apps that can cause this are


    A. EVGA PRECISION


    B. MSI AFTERBURNER


    C. Riva Tuner Statistics Server


    D. DXtory


    E. Motionin Joy


    F. Anti Virus or Firewall software (AVG , Comodo, Bullguard etc.. <-- check settings)


    G. MSI true Color


    H. Evolve gameing client


    I. AMD Raptr \ AMD Gaming Evolved


    J. TeamViewer


    K. Overwolf


    see this thred to possibly fix issues with afterburner causing black screen
    http://forums.ubi.com/showthread.php...rcry-4-Crash!?


    Please see this Page where it mentions Backround Applications and how you can try to see if one is possibly causing your issue with the game NOT starting or hanging
    https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA


    And if your running windows 10 make sure you launch both Steam and Uplay as Run As ADMINISTRATOR


    this game was shipped well before windows 10 did ...and yes you may need to take that extra step to run the game
    this games engine was created years before windows 10 shipped and that change may needed to allow the game to write any save files and or configuration files , windows 10 may handle file security \ permissions in a different way, then previous operating systems did.


    if you have win 10 try setting the games .exe file to run in a windows 7 compatibility mode helps some users


    Please go to https://support.ubi.com click on "Contact Customer Support" and click email us to submit a ticket. Within your ticket, please provide your port forwarding / virtual server configuration.

    Thank you!
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  4. #4
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    Originally Posted by mrztanyapickles Go to original post
    Please go to https://support.ubi.com click on "Contact Customer Support" and click email us to submit a ticket. Within your ticket, please provide your port forwarding / virtual server configuration.

    Thank you!
    why would i do that i do not have any problem :lol

    and yes i included a link to the support site .. you support guys need to read the posts you answer
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