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  1. #1

    Far cry 4 is not launchung. Black screen appears and remains non responsive

    Far cry 4 is not launchung. Black screen appears and remains non responsive. I have tried by changing setting to window7 and ran it as administrator without result. please help
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  2. #2
    WID992007's Avatar Senior Member
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    Sep 2007
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    SPECS?
    does your PC meet the minimum system requirements for the game ?
    you DO NEED a quad core CPU ..dual core CPU's are not supported

    you also must have a decent fully compliant DX 11 vid card with at least a gig of Vram
    Intel onboard vid chips are not supported nor are low end Nvidia GT series vid chipsets

    Far Cry 4 Minimum Requirements
    MINIMUM
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955 <---*note* both are Quad core CPU's
    Memory: 4 GB RAM
    Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Windows-compatible keyboard, mouse, optional controller.


    RECOMMENDED:
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Supported video cards at the time of release: NVIDIA GeForce GTX 460 or better, GeForce GTX 700 series; AMD Radeon HD5850 or better, Radeon R9 series.


    Note: Laptop versions of these cards may work but are NOT officially supported.


    BACKROUND APPLICATIONS may also cause the game to not launch properly and you may need Exit out of them, or reconfigure them to work properly with Far Cry 4 known apps that can cause this are


    A. EVGA PRECISION


    B. MSI AFTERBURNER


    C. Riva Tuner Statistics Server


    D. DXtory


    E. Motion in Joy


    F. Anti Virus or Firewall software (AVG , Comodo, Bullguard etc.. <-- check settings)


    G. MSI true Color


    H. Evolve gaming client


    I. AMD Raptr \ AMD Gaming Evolved


    J. TeamViewer


    K. Overwolf

    L. Nvidia Geforce Experience Shadow play


    see this thred to possibly fix issues with afterburner causing black screen
    http://forums.ubi.com/showthread.php...rcry-4-Crash!?


    Please see this Page where it mentions Backround Applications and how you can try to see if one is possibly causing your issue with the game NOT starting or hanging
    https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA


    And if your running windows 10 make sure you launch both Steam and Uplay as Run As ADMINISTRATOR


    this game was shipped well before windows 10 did ...and yes you may need to take that extra step to run the game
    this games engine was created years before windows 10 shipped and that change may needed to allow the game to write any save files and or configuration files , windows 10 may handle file security \ permissions in a different way, then previous operating systems did.

    also Verify your game files

    To verify your files if you bought the game thru Steam ..\EXIT Steam ..right click your steam icon ..select run as Administrator


    to launch Steam


    then go to your Steam games library


    right clik on far cry 4


    select properties


    select local files


    select verify Integrity of game cache


    it takes a few min to do but its faster the redownloading your entire game , if its only a few files that were corrupt or installed incorrectly .... this in many cases will fix your problems


    If you have the U play only Version of the game you can also verify your game files with U play


    if you have the game via u play only here are instructions how to verify your game files thru their client
    Again its probably best to make sure you launch Uplay as RUN as Administrator when you do a file verify


    https://support.ubi.com/en-US/FAQ/60...0000000ee85CAA
    see the bottom of the page

    If you continue to have issues PLEASE see the troubleshooting tips section here http://steamcommunity.com/app/298110...6486417358966/
    or




    open a support ticket or contact Ubi support for your region


    you can open a support ticket with Ubisoft Support at https://support.ubi.com


    or try to contact them via social media to see if they can update your ticket
    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport
    (have your support ticket number handy when you try those options)




    for Uplay Account Support you can try to contact them by Phone
    you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-US/Contact
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  3. #3
    WID992007's Avatar Senior Member
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    the shadow play bug with the Nvidia drivers started in Jan 2016

    if you have an Nvidia GPU and installed Nvidia Geforce Experience with your drivers ...........disable Shadow play has worked for some

    Nvidia admitted the shadow play bug was a problem in the driver set in both 361,75 as well as 361,91
    and said it would not be fixed until the next Major driver branch


    see these posts on the Nvidia forums
    https://forums.geforce.com/default/t...99823/#4799823


    https://forums.geforce.com/default/t...15747/#4815747

    also there were Problems with AMD vid cards and the AMD 15.11 beta drivers .. use other drives if you have those installed (they will not work with FarCry 3 or FarCry 4 on many AMD GPU's


    info on the problem with the AMD beta 15.11 driver that caused the game to crash on launch
    see this thread
    http://forums.ubi.com/showthread.php...crashes-FC3-4?


    to fix it roll back to the 15.10 beta driver or use the 15.7 or 15.12 WHQL drivers


    you can get both from this link
    http://www.guru3d.com/files-categori...sta-win-7.html


    make sure you use DDU when uninstalling your current drivers in safe mode for best results
    http://www.guru3d.com/files-details/...-download.html


    *update AMD has released newer drivers but they still may have issues


    [82387] A few game titles may fail to launch or crash if the Gaming Evolved overlay is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay"




    not all AMD GPU's are supported by the newer Crimson drivers see http://betanews.com/2015/11/24/amd-kills-gpu/
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