Notifications reappearing | Forums

[GoCletusLive]

When I launch Trials Fusion (ps4), it spams me with 2 years old notifications about my friends leveling up. When I check those messages, the exclamation marks reappear over time! I'm sure you already know about this issue. So could you please fix this? I really love your game!

[xJackieBx_on_PC]

They won't fix it, even though countless people have asked, they won't even bother looking into it. something along the lines of "we can't reproduce it on our ends, so it must not be a problem" even though people still complain about it to this day.

[En0-]

Hello,

They won't fix it, even though countless people have asked, they won't even bother looking into it. something along the lines of "we can't reproduce it on our ends, so it must not be a problem" even though people still complain about it to this day.

We never said it was not a problem. We said we were not able to fix it because we can't reproduce it on the development environment.

So, yes it's a problem, yes we looked at it (a lot), but no it won't be fixed.

Cheers,

[xJackieBx_on_PC]

If it can't be fix'd then I guess it's not the end of the world, I just find it hard to believe that the only people who don't have this problem are developers, and everybody else does. I'm still kinda skeptical

I honestly don't understand everybody else can have this problem, and not have it be an issue development side.

But if it really can't be fixed then I guess it can't.

[En0-]

Hello,

The reason for that is that we don't develop in the same environment as the one in which players are playing (for security reasons).
This means that if something is different between environments and have some weird side effect (as the notificaitons reappearing), we can't investigate easily and it's a hit and miss process that is not efficient at all.

Cheers,

[DetonatoR-1973]

Hello,

The reason for that is that we don't develop in the same environment as the one in which players are playing (for security reasons).
This means that if something is different between environments and have some weird side effect (as the notificaitons reappearing), we can't investigate easily and it's a hit and miss process that is not efficient at all.

Cheers,

I fully understand that it may not be easy to pinpoint when you can't properly reproduce, but how hard can it be to add some logic in a relevant location.

if (!message.alreadyReadBefore) {
//only show notification icon the very first time
message.addNotificationIcon();
}

Then I don't care that the application receives duplicate notifications, as long as they don't show up anymore.

It all depends where the data is saved about notification read, I almost assume it's stored on a remote server and not on the local user machine,
and the remote save doesn't know anymore that the notification was read. (so either remote persistance is wrong, or the request to flag as read may be wrong)

Then why not save it in a separate local file as well and track there also the alreadyReadBefore property.

For Trials Fusion, I can live with it but for the successor, I'd rather see this fixed

[LaggyG]

This is literally driving me insane. It's so annoying thinking someone new joined my team only to find out so and so leveled up 16 months ago... 8 times... It's not just reflagging old notices, it's duplicating them whether I've read them or not and sending the same thing multiple times.

There was a session I had the other day that I got the same alert 14 times in my inbox while playing. This is absurd.