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  1. #1

    Game doesn't start!!

    Played got about 5 hours, my game does not run, the files checked, other games work, antivirus is turned off. (I use google translator)
    THX
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  2. #2
    Zdravím, zkuste nějaký z těchto "postupů"
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  3. #3
    Tak jsem zkusil všechno a nic,kromě těch ovladačů,ale hra dotet jela tak to tím asi nebude.
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  4. #4
    13.5.2016 vyšel nový ovladač k nVidiím, tak možná jestli to nebude tím, pokuď máte nVidii. Na druhou stranu, mě Primal na GTX 570 s nejnovějšími ovladači funguje.

    Přinejhorším zkuste hru odinstalovat, restartovat PC, pročistit ho CCleanerem, znovu restartovat, vymazat tu cache pamět a poté nainstalovat Primal ne z DVD, ale přes Uplay.
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  5. #5
    one day it goes and the other does not
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  6. #6
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Hi KorinCZ, just to make sure we're caught up, you've updated your video card drivers, disabled your firewall, and now it's working sometimes? When it doesn't work, are you getting a particular error message?
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  7. #7
    I tried everything, even older drivers game one day I went back the next day and then not again go aunts stopped working altogether for several dnu.error message to report any as shown in the video. (I use google translator)


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  8. #8
    UbiSoftSempai's Avatar Ubisoft Support Lead
    Join Date
    May 2015
    Location
    North Carolina
    Posts
    713
    Hi there, KorinCZ, can you try the following steps to reinstall your windows resources?

    Open your Control Panel, and make sure to uninstall anything which is related to Microsoft Visual C++ Redistributable.

    Once this is done, please download and install the following files :

    Microsoft Visual C++ 2005: https://www.microsoft.com/en-us/down....aspx?id=21254
    Microsoft Visual C++ 2008: http://www.microsoft.com/en-us/downl...ils.aspx?id=29
    Microsoft Visual C++ 2010: http://www.microsoft.com/en-gb/downl....aspx?id=14632
    Microsoft Visual C++ 2012: http://www.microsoft.com/en-us/downl....aspx?id=30679
    Microsoft Visual C++ 2013: https://www.microsoft.com/en-us/down....aspx?id=40784
    Microsoft Visual C++ 2015: https://www.microsoft.com/en-us/down....aspx?id=48145

    If the issue persists after that, I recommend reaching out to our technical support team at https://support.ubi.com so they can help you investigate the root cause of the issue.
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  9. #9
    still nothing.
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  10. #10

    same problem (temporary time robbing solution)

    Originally Posted by KorinCZ Go to original post
    still nothing.
    hi korin i was having the same problems..
    have been workin on it for 2 days straight now and it seems the only way i can get the game running is when its not done downloading yet..
    i have uninstalled it multiple times and after u install it again it will become playable without the download being completed( so your able to do the prologue)
    once u started the game "if prologue already done" wait for download to complete and your good to go( - works for me - )
    however after i close the game again i will be unable to play untill i repeat the process..

    i think its a download error because of the way my far cry primal folder looks but im no pc specialist so let me know if this works (and if you are willing to give it a try XD)
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