Community | Forums

[mattrickl06]

You want players to stay around and continue to play? Listen to what we are all telling you: Don't give a cheater a 2-week punitive slap on the wrist... Give them a real punishment. Ban them flat out.

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And do a char reset or at least take away their ill gotten gains

[theonlyway]

I was part of both the Alpha, Beta as well as private testing that went on at the studio itself. Im not really sure which issues you are trying to 'highlight' and bring to my attention so I have no way to address them further. If you could tell me in a constructive manner, maybe I could address them further.

You mean how all the exploits that were possible in release were possible during beta? The same exploits that were reported, said they would be fixed then Massive were surprised that they still existed? Or the fact that the beta on PC was full of hackers/cheats and you were advised that keeping stuff client side with no anti-cheat was a bad idea but Massive advised that the cheating/hacking issues wouldn't be present in the live version?

The current state of the game and the community is the by product of the cluster **** that is The Division. Massive and Ubisoft have ignored their entire player base for the last 3 months (Hell, even ignored them during the beta), communication is rare and when there is communication it's sub-par or already to late and only addresses a fraction of the issues and are usually "quick wins" rather than actually fixing stuff that matters.

[iuki.]

Creating a patch or game update not only takes development time in house, but also takes time to pass through console manufacturer certification before it can be downloaded by the players themselves. Certification for an average patch on Microsoft platforms can take up to two weeks -- just to get a pass / fail.

Creating micro patches that could possibly generate more problems in the long run would be worse than taking the time to develop a proper patch, pass it through QA and on to certification. It might take longer, but the end result should be much better and much more stable than the other option.

Why can you not just use methods most other multi platform games do when it comes to patching; instead of 3x release all at once, use the PC to get the patch out first so there is no certs to pass.

Also put in a PTR so user base can help you test as well.

I mean what you describe seems so...inefficient?

Warframe does it like this; work on patch/content drop -> test in house -> launch on PC only -> hot fix any issues that come up for 1-2 weeks -> then pass to Sony/MS for cert. End result is, faster fixes and flexibility for the devs to address problems and then consoles get the best results. This way you are doing it is like taking the longest route possible to the destination.

Maybe then you guys can actually stop major exploit fests faster than 2 weeks instead of just letting it ride due to a lengthy cert process.

Win win for everyone. :S

[BeardMagic253]

And do a char reset or at least take away their ill gotten gains

Rollbacks should have been the first step. That never happened. So as I said, which I see you are agreeing with to an extent... this sounds exactly like the Comcast situation. Comcast wanted to extend their business and branch out to offering advanced services. The FCC said absolutely not, based on their customer service rating.

Similar situation... they want to expand the game and keep players around, except they are not listening to their community, and rather advocating that they're trying. There's really no trying in this situation... they literally need to listen to the voices that are saying FIX THIS and really apply that knowledge to fixing the flaws and bugs that are driving us to contempt. Lack of content is the least of my worries. Balancing should be the second priority after they fix all the real gamebreaking BS that's causing the fluctuation in playerbase. By fluctuation, I really mean RAPID DECLINE.

[DarienStegosaur]

There is alot of content on the horizon to look forward to, both free updates with v1.2 Conflict arriving this May for everyone and the beginning of the Season Pass content with Underground arriving first on Xbox One in June. We still have a years worth of content to look forward to down the road that hasnt even begun to start rolling out the door.

The biggest problem right now is the community toxicity, the haves and have-not's. People are upset because some players who, may or may not have, dedicated the time to rank up and grind out gear pre-patch are overbearing to those who dont have the time to spare. *Emphasis added by DarienStegosaur.

The Division is a game that is accessible to anyone, core or casual, but the curve to get new gear and new items and progress further in the game than the average bear alligns more towards the core gamer -- someone who dedicates more than an hour or two at a time to the game. I'm not saying that casual players cant progress, but you have to understand that this is an MMO. It's not meant to be easy.

I myself have close to twenty days played. I believe it was 19 days and 21 hours when I logged off today. I am Gear Score 203 and DZ99. I've put the time and effort into the game to get to where I am today, but im still finding things to do and things to look forward to even after dumping all that time into the game. I still dont have a single 240 GS item. I still dont have a 204 First Wave M1A that I actually like. I still dont have a 204 pair of gloves. I still dont have a single piece of Sentries that is worth the loss of DPS / Health. Im still in the min maxing phase of my build, even though I am currently at 300 / 95 / 10.

My point is, everyone finds enjoyment in the title in different ways. If we cater to everyone, it doesn't help everyone in the end. There has to be a common ground where we can all agree on certain things and what is "fair", and I firmly believe that when v1.2 Conflict arrives, alot of those issues will be addressed and taken care of.

The team wants to be more transparent with you guys, and they read your comments as much as they can between here, social media and Reddit. They are listening, they just might not be as vocal as you would like them to be about it.

Natchai and I talk and share your ideas back an forth almost on a daily basis. It's part of the Community Manager's job on the title to make a short list of ideas and write reports on the community and what players' would like to see in the game. Thats why threads like this exist: http://forums.ubi.com/showthread.php...eady-forwarded

I am doing the best that I can, within my power, as a Moderator to help convey to the Community Managers and on to the devs what you guys are asking for. I just ask that you have a little more patience. Im a player too, just like you guys, after all.

That is some first-class victim blaming. Is "It is the players' fault" Ubisoft's official stance on this?

If not, how do I go about speaking to your supervisor about your publicly blaming the players for the failure of this game?

[BeardMagic253]

Is "It is the player's fault" Ubisoft's official stance on this?

If not, how do I go about speaking to your supervisor about your publicly blaming the players for the failure of this game?

I doubt you can. He's only a community rep / moderator. But damn man, way to stand up and say "We wont be blamed for your failure."

Not many people have the balls to do so.

[Aeorath]

"If we cater to everyone, it doesn't help everyone in the end."

Is this Ubisoft/Massive's official position, or what? Cause that, dear Sir, sounded really, really BAD. If so, let us know who you cater this game to, and give the rest their money back and let them be on their merry way.

[DarienStegosaur]

"If we cater to everyone, it doesn't help everyone in the end."

Is this Ubisoft/Massive's official position, or what? Cause that, dear Sir, sounded really, really BAD.

Their official position is "keep your suggestions to yourself, we only use in-house talent". This is posted on their site.

But somehow the biggest problem is our fault.

[Aeorath]

Their official position is "keep your suggestions to yourself, we only use in-house talent". This is posted on their site.

But somehow the biggest problem is our fault.

"In-house talent."

I chuckled.

[DeadEy0e]

Now the Devs are playing the victim card and trys out social justice warrior ide. but they are devs fault for a bad product--- noting more