Originally Posted by
Weatherbee._A
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Subject: [Uplay Shop] [Digital] Refund request
Initial Ticket Submission
CREATED
APRIL 22, 2016 7:58 AM..
I have a Problem with your latest game "The Division" I find that Ubisoft has in no way delivered the product that was promised and the game as is unplayable, with the current bugs, glitches, exploits, performance issues, and absolutely rampant hacking in the DZ make the playing the game untenable. This game was hyped to the moon and back and is for all intense and purposes an unmitigated disaster on PC. Every time the Developers post a new patch in an attempt to fix the game they create more issues than they fix, reduce performance and break functionality, I am sick of it. The game as it sits now is dieing I have zero confidence in Ubisoft/Massive ever getting ahead of these issues alone let alone the rampant hacking in the DZ. Their absolute denial of the Cheating issue is appalling and their decision not to put any client side anti-cheat into a modern multiplayer game is baffling at best I want a refund for the full retail value of this game, and its Season pass billed back onto the creditcard/paypal account that you have on file with my Uplay account or credit issued to my Uplay account. There is no way that you can tell me that this product is not defective or completely broken/rampant with cheaters, I have made 120 forum posts voicing my Sadness/Frustration/Rage at the shear incompetence of the developers, I have suggested fixes, and made long posts to help other users troubleshoot this disaster for a game. This game had such potential and to know what it could have been and to watch it get ruined by Ubisoft/Massive is utterly maddening. I have never in my 19 Years of gaming on PC seen a company absolutely destroy a games potential like you guys have. I would like my money back so that I can move on to a better gaming experience to be found somewhere else.