Hi, I completed the requested steps for the ladbrokes Vegas casino offer and failed to receive the 3276 gems as advertised, I opened a support ticket with tap joy a month ago only to be told today that I received my award on 5/4/2016!?!?!

This is not true I never received any gems and deposited and played off the required amount.

My details for my claim are :
Tapjoy Request [Case 00562100]- Ladbrokes Casino – Deposit £10 and : [ ref:_00D30pf03._50013t3VBT:ref ]

Could somebody please look into this as I'm starting to think this is all a con to get us spend even more money on your "free" game.

Thanks

Leigh