So i have two ubi.com accounts. My other (main) account got banned because i responded to various threads in this forum in a short time period. I responded to 5 threads in 10 minutes time.
This is ubi's response:
You have been banned for the following reason:
Has exceeded the limit of 5 posts / 10 minutes.
Date the ban will be lifted: Never
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I wasn't aware of there being a posting limit. And i'm okay with there being a time-limit where if you exceed that you get a time-out for like 15 mins orso. But being banned from the forum forever, is excessive to say the least.
I send in a support ticket but they don't respond. What can i do?
They did that to me once. Even worse they deleted 1/2 my threads including the only PSA to warn players (20k views) about the backpack glitch that locked players out of the account. You have to wait 3 days til it auto-ends. Also if you continue to post about it they give you a 16-18 day "toxic" ban... they did that to me as well. They're hideous when it comes to dealing with real issues and real players.
No they arent. If you come on here spewing toxic crap instead of discussing things in a civilized manner of course you are going to get banned. This is THEIR HOUSE. You play by their rules or gtfo.Originally Posted by TestingPlox Go to original post
Simple.
I was able to get mine lifted, as I got a forum ban for the same thing. Send a PM to one of the community managers and they will look at it and get the ban lifted. I sent a message to Natchai and he took care of it within a day. But, it did take me two weeks to get to that point with customer service.Originally Posted by UBSUCKS Go to original post