1. #1

    port forwarding Just Dance 2015 on Wii

    Hi, can someone give me hints on how to resolve connection issues ?

    I'm running "Just Dance 2015" on Wii (not Wii U), all is going well except for Internet connection with Ubisoft server, with error message "Ubisoft server not available".

    WiFi Internet connection with router is OK (connection test with no errors).

    Thanks, bye. Matilde
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  2. #2
    UbiSoftSempai's Avatar Ubisoft Support Lead
    Join Date
    May 2015
    Location
    North Carolina
    Posts
    713
    Hi Matilde, welcome to the Just Dance forums!

    In regards to your connection issue: can you please try unplugging your modem, router, and console for 30 seconds and then try again? If that "Ubisoft servers not available" message persists, this FAQ can assist with port forwarding for the ports required for the game (80 and 443).

    If you continue to have issues after powercycling your hardware and forwarding ports, I recommend reaching out to our tech team at https://support.ubi.com so they can help you out.
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