My UPlay account (not this one but my main one with ALL my games) as recently been automaticly logged out. I have had this account for years and haven't had to log in for a very long time. I had written down along time ago, the Username and Password associated with the account but this is all I have, I am unsure of the email address I used to make the account and have relentlessly tried every email and password combination I could think of with little luck!
I am a little stuck here as I dont know my correct login details and for the mean time cannot access any of my games I paid good money for. Ubisoft support has been of no help, I am based in New Zealand so there is no call line or live chat available and there website has provided me with little information.
Any help on this issue would be greatly appreciated, I need to find out the email address associated with my account name "Mutationation" and find a way to reset the password as all my games CD keys have been linked directly to one account and can not be used on another practically making them useless until I have my account back.
[/Insert Angry Face/]![]()
(The reason this is in the Farcry 4 sub category is because this happened when trying to launch FC4 when I had no issues playing it a day earlier.)
Hello Bletchy, and welcome to the Ubisoft forums!
For an account recovery case such as yourself, I recommend reaching out to our Facebook or Twitter Support and they can offer assistance. Alternatively, feel free to call your region's support team or reach out to me through PM. Regardless, one of our technical agents can assist you in recovering the email on your account after some verification information.![]()