1. #1

    To Natchai. Just some questions.

    Hello Natchai.

    I understand that you are, as far as I can tell, the communication line between us, the players and Ubi/Massive. I have some questions about the game and Ubisoft.

    1. Is Ubi/Massive looking into installing some kind of anti-hack program?

    2. What is Ubi/Massives focus on at the moment?

    3. Can you help us understand why it's taking so long to fix things like Glitches, exploits, Cheaters etc?

    4. Is there a time frame you can give us that things will start changing for the better?

    5. Do the DEVs see these posts or do you just give them a report of what's going on in the forums?

    I'm not bashing or anything. I just want to hear what's going on with the plans for this game at this time. I really want this game to succeed. Let the players help make it better.
    Please....
    Share this post

  2. #2
    this will be locked before you ever get a straight answer.
    Share this post

  3. #3
    Verry good questions. Hope He will not find it " toxic" and actually answer some of them.
    Share this post

  4. #4
    Natchai is busy handing out infractions to concerned people here at forums.
    Worst community management by far in any game, ever!
    Share this post

  5. #5
    Even if you get a response before he closes thread I can pretty much tell what it will be. "We are aware of the issue and are looking into it. Please contact support."

    Yeah, reporting a problem or anything to this poor excuse of support is like P I S S ING your pants in a dark suit. You get a nice warm feeling but no one notices.
    Share this post

  6. #6
    Originally Posted by Ubisux172 Go to original post
    Even if you get a response before he closes thread I can pretty much tell what it will be. "We are aware of the issue and are looking into it. Please contact support."

    Yeah, reporting a problem or anything to this poor excuse of support is like P I S S ING your pants in a dark suit. You get a nice warm feeling but no one notices.
    Hahahaha the problem here is that i get the feeling somebody else pisses in my pants. Hahaha its warm, but its not nice
    Share this post

  7. #7
    Originally Posted by F22GAIDEN Go to original post
    Hello Natchai.

    I understand that you are, as far as I can tell, the communication line between us, the players and Ubi/Massive. I have some questions about the game and Ubisoft.

    1. Is Ubi/Massive looking into installing some kind of anti-hack program?
    I'm not at liberty to talk about anti-cheating tools
    2. What is Ubi/Massives focus on at the moment?
    It's two-fold, of course the team is working hard on fixing the exploits, glitches and bugs that have been reported to us. At the same time, and mind you these aren't necessarily the same teams (before people say we have to focus on fixing), the team is working hard on getting the next content update ready
    3. Can you help us understand why it's taking so long to fix things like Glitches, exploits, Cheaters etc?
    There are many things involved, such as when we find out about them, how complex the issue is (i.e. how many moving parts are linked to it, which is why we can't just flip a switch and disable mobile cover), making sure that the fix we put in place is robust, doesn't break anything, and fixes the problem (we know our previous fix for Falcon lost just spawned more glitches for it, we're working to resolve that), and then there are technical constraints that cause us to have larger than wanted lead up times (the way patching software works). Cheaters is an entirely different subject, and I understand you're all frustrated with it, but do understand that we are actively dealing with cheaters, we are banning them, permanently as well, but because so far it's been a decision not to communicate on numbers and the likes, this has gone largely unnoticed and makes it seem like we're not doing anything.
    4. Is there a time frame you can give us that things will start changing for the better?
    As we said in the State of the Game, many lessons have been learned with the previous Update. You'll start changes for the better with the next patch, hopefully, and then continuously for the future. It's a learning process
    5. Do the DEVs see these posts or do you just give them a report of what's going on in the forums?
    Many devs go in and read the forums, reddit, they see articles posted on media sites etc...so trust that they are not oblivious to the problems. On the contrary, they might be the most informed of us all. Will you see them post in the forums? Unlikely, it's not their job and it would only warrant them mostly negative attention (even in times where the sentiment is positive)
    I'm not bashing or anything. I just want to hear what's going on with the plans for this game at this time. I really want this game to succeed. Let the players help make it better.
    Please....
    Answered what I could in bold
    Share this post

  8. #8
    Wow, the responses this thread got while I was busy answering...
    Share this post

  9. #9
    Natchai, Dont mind them, I've played games made by really bad developers and they actually had some of the worst community managers ever. I personally think you and Ubisoft/Massive are way way better than them.

    But the new changes is basically Ubi inching closer to the likes of them. Lets hope y'all realize that and do whats good for business.
    Share this post

  10. #10
    NinjaViking's Avatar Member
    Join Date
    Feb 2016
    Location
    Sweden
    Posts
    166
    Originally Posted by f681oaisk Go to original post
    Natchai is busy handing out infractions to concerned people here at forums.
    Worst community management by far in any game, ever!
    This will definitely put you on his Nice-list...
    Share this post

Page 1 of 5 123 ... Last ►►