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  1. #1

    Support Ticket Not Responded to in over 4 days

    This problem has been going on ever since I got the game. Texture popping, NPCs not loading in, falling through the world, invisible walls, and lighting that freaks out, making the game almost unplayable unless I have a group member with me. When pulsing, I don't see NPCs, just a little shuriken star thing on the ground that represents where they are, and it doesn't move if they do. Same goes for players. NPCs shoot at me and I can't see or hit them. Again, same with players. Another problem is texture popping, it happens a lot. Invisible walls; self-explanatory, they appear in the middle of the street or in the DZ, and are accompanied by black lighting. It's been 4 days since my Ubisoft Support guy has responded to me. I've sent in my DxDiag and nothing has happened.

    Location in game: Anywhere
    Version of GPU drivers before updating: Current Version is 364.72
    Number of GPUS:1
    GPU model: http://www.newegg.com/Product/Produc...-225-_-Product
    Image/video of graphical issue:

    http://steamcommunity.com/id/photonc...14964638865279

    http://steamcommunity.com/id/photonc...14964641654736

    http://steamcommunity.com/id/photonc...37494169239529

    http://steamcommunity.com/id/photonc...37494169268435

    http://steamcommunity.com/id/photonc...37494169269854


    If my DxDiag is needed I will attach it below.
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  2. #2
    ubisoft support, worst in business. Prepare for a long wait or no help. I have unresolved tickets over a month old, just so you know what you are up against.

    However, people have been reporting all sorts of problems with Nvidia driver version 364.72. Might want to go look at their forum, if your problem is amongst those https://forums.geforce.com/default/t...ased-3-28-16-/
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  3. #3
    I have the same issue. Got tired and reported them to the FTC. I suggest you do the same.
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