1. #1

    Just Dance Unlimited subscription not working

    I have bought Just Dance 2016 Gold Edition for the Xbox One, but my Unlimited subscription is not working. Please give me another subscription.
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  2. #2
    UBI-Zuzu's Avatar Community Manager
    Join Date
    Sep 2015
    Posts
    1,074
    Hello Hypermarket, welcome on the forums!

    I'm sorry to hear your Just Dance Unlimited Subscription isn't working. Please visit our support page and open the ticket, so our support agent can look into your case.

    Thanks,
    Zuzu
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  3. #3

    Have problems with Subscription to unlimited Just Dance 2016

    I bought the 3 months, from 14/01/2017 - 'to 14/04/2017 But when log on the PS4 the time says I have 00 days, 00 hours, 00 min
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  4. #4

    same problem

    hey...that is happening to me too but on the xbox one. will the subscription activate in 24 hrs? Like do i have to wait for it to process or is it just not working?
    Unforunate because this is one of my favorite games:(
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  5. #5
    UbiSc0ttie's Avatar Community Representative
    Join Date
    Oct 2018
    Posts
    2,264
    Originally Posted by Sancheswall10 Go to original post
    I bought the 3 months, from 14/01/2017 - 'to 14/04/2017 But when log on the PS4 the time says I have 00 days, 00 hours, 00 min
    Originally Posted by Adeline187 Go to original post
    hey...that is happening to me too but on the xbox one. will the subscription activate in 24 hrs? Like do i have to wait for it to process or is it just not working?
    Unforunate because this is one of my favorite games
    Hey @Sancheswall10 and @Adeline187 ! and, welcome on the forums!

    I'm sorry to hear your Just Dance Unlimited Subscription isn't working properly. Please go to Ubisoft Support and open a case report. Support will help you find a solution.

    - Scottie
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  6. #6

    Order Number: 170655884893

    I bought 12months subscription via PSN however its not showing or reflecting on my Just Dance 2020.
     1 people found this helpful
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