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  1. #1

    Infinite loop

    Seems like I am in some sort of infinite loop, every time I start the game I die within a couple seconds than it goes to a load screen, loads then I die again. Is there any way to access saved games or is there some way to fix the issue
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    sounds like a corrupt save you'll have to contact SUPPORT directly (twitter is the best option )

    open a support ticket with Ubisoft Support at https://support.ubi.com by clicking on My Questions in the upper left corner of that page.


    if they do not answer your ticket ...after a few days (support tickets can take up to 48 hrs to get a response)


    try to contact them via social media to see if they can update your ticket (US only)


    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport
    (have your support ticket number handy when you try those options)


    for Uplay Account Support you can try to contact them by Phone
    you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-US/faq/9/...0000000ee8ACAQ


    and here for international support options and hours of operation @ https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI
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