1. #1

    Problem with unlimited

    I just bought the code today from Amazon and I redeemed it in my PlayStation account then I launch my damn game but it still doesn't work I can't access unlimited. I enter the code guess what? It said I don't have a valid pass
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  2. #2
    UBI-Zuzu's Avatar Community Manager
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    Hello PSKamito,

    I'm very sorry to hear that you're experiencing such problem. So you redeemed your code with no problems on your PS4 and issue starts when you try to access the Unlimited? Do I understand correctly?

    Zuzu
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  3. #3

    O teste de 48 horas do Just Dance só me deu 24 horas

    No encarte que acompanha a embalagem sobre o Just Dance Unlimited que me da as 48 horas para experimentar o serviço, quando fui ativar o código apareceu apenas 24 horas mesmo estando escrito 48 horas no encarte que veio com a embalagem, eu não sei se é algum problema com o Xbox ou a Microsoft mas eu realmente queria as minhas 24 horas restante do prometido no produto.
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  4. #4
    Yep you're right. As I said they told me that my code is invalid but I redeemed successfully with my psn account. I spent my money on a year and 1 months pass but in the end they all went to waste which mean it's a robbery. Furthermore, i try to click subscribe then they tell me I have nth in my content

    Zuzu
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  5. #5
    Can you speak English

    Emding
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  6. #6

    The test of 48 hours of Just Dance Unlimeted just gave me 24 hours

    Originally Posted by PSKamito Go to original post
    Can you speak English

    Emding
    In the booklet that accompanies the packaging on the Just Dance Unlimited from the me 48 hours to try the service, when I went to activate the code appeared just 24 hours even though written 48 hours in the booklet that came with the package, I don't know if it's a problem with the Xbox or Microsoft but I really wanted my 24 hours rest of the promised product.
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  7. #7
    UBI-Zuzu's Avatar Community Manager
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    Hello PSKamito, Emding,

    I'm sorry to hear that you're both experiencing issues. Could you please contact our Customer Support and ask them for help with your issues?

    Thanks,
    Zuzu
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  8. #8
    Originally Posted by UBI-Zuzu Go to original post
    Hello PSKamito, Emding,

    I'm sorry to hear that you're both experiencing issues. Could you please contact our Customer Support and ask them for help with your issues?

    Thanks,
    Zuzu
    Tried that but it's useless
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  9. #9
    UBI-Zuzu's Avatar Community Manager
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    Originally Posted by PSKamito Go to original post
    Tried that but it's useless
    Hey PSKamito,

    if you already reported your case to the support, please pass me over your reference number and region, I'll investigate

    Thanks,
    Zuzu
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  10. #10
    Originally Posted by UBI-Zuzu Go to original post
    Hey PSKamito,

    if you already reported your case to the support, please pass me over your reference number and region, I'll investigate

    Thanks,
    Zuzu
    My one year code was RBJF 37NF H*** and this was my one month pass was K62F 4RNK K***
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