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  1. #1

    Ubisoft live chat

    Where the heck is Ubisoft live chat? I can't find it!!!
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  2. #2
    UbiBlack_Widow9's Avatar Community Representative
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    Apr 2007
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    16,574
    Hello and welcome to the Forums,

    Take a look towards the bottom of this Support Article for help with finding the Chat button.
    Ubisoft Support Contact Information

    Please let us know if you have any other questions.

    Thanks
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  3. #3

    Live Chat

    I have been trying to talk to Ubisoft for a couple days now and make it a point to go online during the posted hours for live chat but it has not been active to do even once during the times.
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  4. #4

    Ghost Recon Breakpoint

    Wenn ich das Spiel starte und sobald ich im ladebildschirm bin, schließt das spiel...
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  5. #5
    Originally Posted by Daytona72622 Go to original post
    Wenn ich das Spiel starte und sobald ich im ladebildschirm bin, schließt das spiel...
    Hey Daytona72622! I'm afraid we only support the in English at the moment. If you can translate your message I will do my best to assist you.

    A member of the community might be kind enough to help out too, or you can open a support ticket for assistance in your native language here.

    - Ubisoft Support
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  6. #6
    ub-cupcake i need help!!!! lol im playing odyssey and a few of my cultist are missing one is from Attika was suppose to be a quest Muse tale i never got that quest will i be able to find him some where else??
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  7. #7
    been trying to contact ubisupport for two weeks no answer what the.
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  8. #8
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
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    3,904
    Originally Posted by Bebe_Goose Go to original post
    ub-cupcake i need help!!!! lol im playing odyssey and a few of my cultist are missing one is from Attika was suppose to be a quest Muse tale i never got that quest will i be able to find him some where else??
    Hey Bebe_Goose,

    Thanks for reaching out and apologies about the delayed response. For any Assassin's Creed: Odyssey related issues, we have a dedicated forum where you can post and discuss anything related.

    Originally Posted by stocky1963 Go to original post
    been trying to contact ubisupport for two weeks no answer what the.
    Hey stocky1963,

    I have looked up at your case and can see that you have had a response for your case from us on 16th of April.

    I can appreciate the urgency regarding the matter however as is stands, we're currently dealing with higher volume of contacts than per usual, therefore slight delays can occur. Rest assured however, we will get back to you at the earliest possible convenience.

    Should there be anything else we can assist you with, let us know!
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  9. #9

    how do i unlink my old Ubisoft account and put in my original

    i have the wrong account linked to epic games and don't know how to unlink now I'm playing on an accounts that has none of my progress please help.
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  10. #10
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hi LaMykee!
    We're unable to assist with account queries over the forums.
    Can you contact us via private message on either Facebook or Twitter so we can look deeper into this.
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